Shirley Xu
Richmond,BC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A committed and hardworking cashier and order processing specialist with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Nail Technician
Self-employeed
02.2022 - Current
- Offered advice and recommended products to improve and maintain nails.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Demonstrated dynamic customer service by responding to customer inquiries.
- Designed creative nail art designs and patterns.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Order Processing Specialist
Home Fortune Enterprises Ltd.
01.2022 - Current
- Completed accurate order entry and data verification.
- Processed cash payments and credit and debit card transactions.
- Proactively identified opportunities for process improvement within the department, leading to more efficient workflows.
- Documented shipping information for orders and tracked packages when necessary.
- Expedited urgent orders with prioritization and close communication with other departments.
- Maintained an organized database of customer orders, tracking progress from initiation to completion.
Cashier
Richmond Country Farms
04.2023 - 10.2023
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedules and extra shifts to meet business needs.
Education
High School Diploma -
Richmond Secondary School
Richmond, BC06-2025
Skills
- Customer Service
- Nail Extensions
- Time Management
- Nail art techniques
- Sanitation Procedures
- Shipping and receiving
- Teamwork orientation
- Purchase Order Management
- Sales Order Processing
- Work Ethic and Integrity
- Cash Handling
- Written and verbal communication
Languages
English
Native or Bilingual
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Professional Working
Work Preference
Work Type
Part TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceWork from home optionHealthcare benefitsPaid time offTeam Building / Company RetreatsTimeline
Cashier
Richmond Country Farms
04.2023 - 10.2023
Nail Technician
Self-employeed
02.2022 - Current
Order Processing Specialist
Home Fortune Enterprises Ltd.
01.2022 - Current
High School Diploma -
Richmond Secondary School
Similar Profiles
Kiran PKiran P
Legal Practitioner at Self-employeedLegal Practitioner at Self-employeed
Hanean ShehadehHanean Shehadeh
Stable Manager at Self-employeedStable Manager at Self-employeed
Presley BillingsleyPresley Billingsley
Dog Sitter at Self-employeedDog Sitter at Self-employeed
Isabella SantosIsabella Santos
Babysitter at Self-employeedBabysitter at Self-employeed
Vincent PullenVincent Pullen
Customer Service Agent at WestJet AirlinesCustomer Service Agent at WestJet Airlines