Shirley Okai
North York,Ontario
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Ghana Broadcasting Corporation
09.2021 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Research Intern
University Of Cape Coast
01.2018 - 07.2021
- Completed research, compiled data, and assisted in timely reporting.
- Assisted with preparing project-related reports, presentations and manuscripts.
- Collaborated with team members for successful completion of research projects on time and within budget.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
Education
Bachelor of Arts -
University of Cape Coast
Central Region-GhanaSkills
Customer Service
Computer Skills
Office Administration
Excellent written and oral communication skills
Ability to work in a high-pressure environment
Teamplayer
Excellent organizational skills
Languages
English
Full Professional
Timeline
Administrative Assistant
Ghana Broadcasting Corporation
09.2021 - 02.2024
Research Intern
University Of Cape Coast
01.2018 - 07.2021
Bachelor of Arts -
University of Cape Coast
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