Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shirley Okai

North York,Ontario

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Ghana Broadcasting Corporation
09.2021 - 02.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Research Intern

University Of Cape Coast
01.2018 - 07.2021
  • Completed research, compiled data, and assisted in timely reporting.
  • Assisted with preparing project-related reports, presentations and manuscripts.
  • Collaborated with team members for successful completion of research projects on time and within budget.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.

Education

Bachelor of Arts -

University of Cape Coast
Central Region-Ghana

Skills

Customer Service

Computer Skills

Office Administration

Excellent written and oral communication skills
Ability to work in a high-pressure environment
Teamplayer
Excellent organizational skills

Languages

English
Full Professional

Timeline

Administrative Assistant

Ghana Broadcasting Corporation
09.2021 - 02.2024

Research Intern

University Of Cape Coast
01.2018 - 07.2021

Bachelor of Arts -

University of Cape Coast
Shirley Okai