Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shirley Colleen Flanigan

Oxford Mills,ON

Summary

My passion has always been interior design but my business has always been Customer Service.


Results-oriented Interior Designer uses experience and knowledge to create unique and innovative design solutions. Offers excellent problem-solving and communication skills for providing highest level of customer service. Dedicated to staying current on latest industry trends and developments.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Experience selling high end luxury products exceeding sales targets elevating company profits and earning strong commissions at Kreiss Collection, Lexus of Bellevue , Ethan Allen and Euro Tile Stone.


Overview

26
26
years of professional experience

Work History

Interior Designer/Independent Contractor

Develeko
09.2022 - Current
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Collaborated with architects and contractors to ensure seamless integration of design elements.
  • Developed comprehensive design concepts through sketches, renderings, and 3D models.
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Specified appropriate products and materials to meet project objectives and design scheme.
  • Participated in furniture selection and documentation of specifications.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Coordinated installations of fixtures, furniture, artwork ensuring proper placement alignment within each space according plan specifications.
  • Illustrated visual concepts during client presentations through detailed plans and sketches.
  • Determined personalized needs, tastes and design preferences through thorough client consultations.
  • Prepared product and layout documents implementing diverse design concepts.
  • Conducted site visits and meetings with clients to gather necessary information for successful project execution.
  • Balanced aesthetics with functionality by choosing appropriate materials, finishes, and furnishings that met client needs.
  • Transformed outdated living spaces into modern environments that reflected current trends while adhering to clients'' preferences.
  • Enhanced client satisfaction by delivering innovative and functional interior design solutions.
  • Worked closely with vendors to negotiate cost-effective pricing for materials while maintaining high-quality standards.
  • Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
  • Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
  • Provided exceptional customer service throughout the entire design process, ensuring timely communication with clients at all stages.
  • Stayed up-to-date on industry developments by attending trade shows, workshops, networking events, maintaining professional certifications consistently honing expertise in the field.
  • Increased property value through strategic interior renovations tailored to market trends.
  • Implemented multiple high-end residential and commercial interior design projects within cost, quality and timeframe targets.
  • Applied green building and environmental design into business and residential projects.
  • Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
  • Oversaw installation of finishes, furniture and other design elements to control final product.
  • Designed innovative and sustainable interior design projects, elevating firm''s reputation within the field.

Interior Designer

Self Employed
01.1999 - Current
  • Received multiple industry awards for innovative and sustainable interior design projects, elevating firm''s reputation within the field.
  • Designed Patios at One Hughes Place, Las Vegas NV - Kreiss Collection
  • Interior Architect Largest HUD Project State of WA
  • Team member Seattle Street of Dreams
  • Featured in Seattle Homes Magazine - Medina Project


Sales Associate

Euro Tile Stone
08.2018 - 08.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Education

Associate of Arts - Interior Design

Parsons New School
New York
06.1998

Skills

  • Client Communication
  • Creative Interior design
  • 3D rendering software
  • Positive and enthusiastic approach to problem solving
  • Budget Management
  • Concept Development
  • Project Management
  • Sales expertise
  • FF&E procurement
  • Adaptable to new technology
  • Organized with attention to details
  • Self starter, motivated and professional

Languages

English
Full Professional

Timeline

Interior Designer/Independent Contractor

Develeko
09.2022 - Current

Sales Associate

Euro Tile Stone
08.2018 - 08.2022

Interior Designer

Self Employed
01.1999 - Current

Associate of Arts - Interior Design

Parsons New School

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Shirley Colleen Flanigan