Shirley Zuniga
Dedicated and dependable professional with over 4 years of combined experience in customer service, team leadership, and childcare. Three years of experience as a Wendy’s Shift Manager leading daily operations, training team members, maintaining high standards for customer satisfaction, and ensuring efficient store performance in a fast-paced environment. Additionally, 4.5 years of experience providing dependable childcare, creating safe and engaging environments, managing daily routines, and building strong relationships with families. Recognized for excellent communication, problem-solving abilities, adaptability, and a strong work ethic. Committed to delivering exceptional service while fostering positive experiences for customers, coworkers, and families alike.
Work History
Shift Manager
4 MonthsShift Manager
2 Years 11 Months- Supervised daily operations to ensure smooth service and customer satisfaction.
- Trained and mentored new team members on procedures and best practices.
- Monitored inventory levels, facilitating timely restocking to minimize shortages.
- Implemented quality control measures to maintain food safety standards.
Babysitter
4 Years 3 Months- Supervised children's activities to ensure safety and engagement
- Established routines for daily tasks, promoting structure and consistency in children's schedules.
- Communicated effectively with parents regarding child development and daily activities.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.