Shirley Xie
Aurora ,ON
Summary
Driven student committed to advancing knowledge and gaining real-world experience in educational settings. Seeking challenges that enhance skills through extracurricular activities. Demonstrates strong organizational, time management, and memorization abilities.
Overview
2
2
years of professional experience
4
4
Certifications
Work History
Waitress Manager
Jumbo Lobster Restaurant
Richmond Hill, Ontario
06.2022 - 06.2023
- Resolved customer issues with knowledgeable and friendly service, enhancing overall satisfaction.
Waitress Supervisor
Fishman Lobster Clubhouse Restaurant
, ON
07.2021 - 07.2022
- Supervised waitstaff to deliver timely, efficient service during peak hours, enhancing customer satisfaction.
- Trained new team members on restaurant procedures and customer service standards, improving team readiness.
- Coordinated shift schedules to ensure adequate staffing levels daily, supporting uninterrupted service.
Education
Bachelor of Arts - Political Science
Wilfrid Laurier University
Waterloo, ON 06-2026
High School Diploma -
TMS School
Richmond Hill05-2022
Skills
- Team building
- Time management
- Leadership
- Critical thinking
- Excellent communication
- Supervision and leadership
Languages
English
Professional
Cantonese
Professional
Volunteering
- Volunteer for the Advocate's Society
- Volunteer for Michael Tibollo's Annual BBQ
- Open House Volunteer for Faculty of Arts (Wilfrid Laurier University)
- Mentor at TMS School
Certification
TMS School - Middle Years Programme
Timeline
Waitress Manager
Jumbo Lobster Restaurant
06.2022 - 06.2023
Waitress Supervisor
Fishman Lobster Clubhouse Restaurant
07.2021 - 07.2022
Bachelor of Arts - Political Science
Wilfrid Laurier University
High School Diploma -
TMS School