Shirley Mo
Toronto,Canada
Summary
Meticulous and task-driven administrative professional with over 10 years of experience in diverse administrative roles. Adept at managing complex schedules, coordinate meetings, and handling confidential information with discretion. Known for maintaining a calm and professional demeanor while working efficiently under pressure. Proven ability to build strong professional relationships, prioritize tasks, and delivery results in a face-past environment.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator
Liquor Control Board of Ontario
10.2022 - Current
- Provide comprehensive administrative support to the Vice President of Retail Operations, including calendar management, scheduling appointments, coordinating meetings, and prepare all travel arrangements
- Attend high-level meetings, take detailed minutes, and distribute accurate summaries to stakeholders
- Process expense reports and other financial documents, ensuring compliance with company policies and procedures
- Assist in planning and organizing biannual departmental meeting
- Assist with various ad-hoc projects
Office Manager
Clark & Horner LLP
06.2019 - 09.2022
- Manage the daily operations of the office with maximum efficiency including ordering office supplies, catering, and coordinating IT support
- Act as the first point of contact for all office and maintenance vendors for any facility issues, repairs, or inquiries
- Oversee the on-boarding of new employees by ensuring that all workstations and program permissions are set up correctly
- Responsible for preparing and issuing invoices, updated billing information in the accounting system, following up with clients with regards to outstanding accounts receivable
- Plan and execute all internal firm events throughout the year, ensuring seamless implementation and budget control
Administrative Assistant
Clark & Horner LLP
08.2016 - 05.2019
- Managed all communication and professional correspondence to clients on a regular basis
- Responsible for coordinating internal and external mail functions in a timely manner
- Assembled packages for personal, trust/estate, and corporate tax returns, financial statements, and final deliverables while ensuring that each package met the firm's strict quality standards
- Ensured all client information was up-to-date and any tax filing requirements were met timely and accurately
Administrative Assistant
RBC Dominion Securities
06.2014 - 03.2016
- Assisted the Vice President, Director, and Investment Advisor by being the first point of contact for any client inquiry or questions
- Coordinated meetings, conference calls, and maintained an organized calendar
- Ensured accurate and timely completion of necessary documentation and relayed to appropriate branch contact
- Maintained a thorough understanding of the office operating database and examined system problems, formulated resolutions, and communicated the resolutions effectively to executives and clients
Education
Business Administration
Seneca College of Applied Arts And Technology
Skills
- Calendar & Schedule Management
- Meeting Preparation and Minute Taking
- Travel Coordination
- Expense Reporting
- Organizational Skills
- Time Management
- Attention to Detail
- Confidentiality and Discretion
Timeline
Administrative Coordinator
Liquor Control Board of Ontario
10.2022 - Current
Office Manager
Clark & Horner LLP
06.2019 - 09.2022
Administrative Assistant
Clark & Horner LLP
08.2016 - 05.2019
Administrative Assistant
RBC Dominion Securities
06.2014 - 03.2016
Business Administration
Seneca College of Applied Arts And Technology