Shirley Marshall
Calgary,AB
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
25
25
years of professional experience
Work History
Case Manager
CCAC, Sault
01.2010 - 01.2012
- Helped patients receive appropriate, high-quality care with reasonable results.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
Homecare Nurse
Bayshore Health Care,
01.1998 - 01.2012
- Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
- Administered medications and oversaw activities of daily living such as bathing, hygiene and ambulation.
- Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.
- Took vital signs to assess patient health progress and needs, wound care, IV therapy, palliative care,
Registered Nurse Case Manager
Alberta Hip and Knee Clinic
01.2012 - 09.2022
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Responded promptly and professionally to patient questions and concerns.
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Liaised with physicians regarding patient needs, performance and changes.
- Administered medications and treatments as prescribed by physicians.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
forensic nurse
Sault Area Hospital
01.2003 - 01.2012
- Sault Area Hospital Sexual/Partner assault, , Sault Ste Marie, On call position 48 hours per month call (casual- 48 call per month)
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Advocated for and strived to protect health, safety and rights of patient.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Evaluated patient histories, complaints and current symptoms.
- Educated family members and caregivers on patient care instructions.
Correctional Nurse
NORTHEAST TREATMENT AND REMAND CENTER
01.2003 - 01.2004
- Corrections nurse, Northern Remand and Treatment Center, Sault Ste Marie
- Performed mental health evaluations when warranted and recommended patients to therapists.
- Stabilized prisoners suffering from falls, stab wounds or other injuries prior to hospital transfer.
- Treated variety of illnesses affecting offenders in close quarters.
- Created and implemented care plans for prisoners suffering from chronic conditions.
- Complied with all security regulations within prison system and administered care in safest possible environment.
Chemotherapy Nurse
Sault Area Hospital
01.2003 - 01.2004
- Administered IV fluids, medications and blood products through peripherally inserted central venous catheter to support long-term treatment for infections, cancer or heart and kidney problems.
- Counseled patients and caregivers and provided compassionate emotional support.
- Educated patients on proper nutrition and medication side effects.
- Remained current on advances in nursing care by participating in educational programs and oriented and educated new staff in nursing techniques and departmental procedures.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Labor and Delivery Nurse
Sault Area Hospital, Sault
01.2000 - 01.2003
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient and attending to baby after birth.
- Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
- Completed comprehensive assessment of patient and family needs to identify outcomes, establish care plans, monitor progress and modify care plan.
- Leveraged computerized documentation systems to monitor, record and communicate patient condition.
- Monitored prenatal development during checkups.
- Counseled families and patients through postpartum issues.
Education
Associate of Arts - Nursing
St Clair College
Chatham, ON05.1995
Skills
- Diabetes and Nutrition Education
- Home Visits
- Equitable Healthcare Delivery
- PICC Lines
- Care Management
- Mental and Physical Assessments
- IV Drug Therapy Management
- Patient Monitoring
- Cesarean Section Preparation
- Prenatal Care
- Wound Care
- Patient Education
Timeline
Registered Nurse Case Manager
Alberta Hip and Knee Clinic
01.2012 - 09.2022
Case Manager
CCAC, Sault
01.2010 - 01.2012
Correctional Nurse
NORTHEAST TREATMENT AND REMAND CENTER
01.2003 - 01.2004
forensic nurse
Sault Area Hospital
01.2003 - 01.2012
Chemotherapy Nurse
Sault Area Hospital
01.2003 - 01.2004
Labor and Delivery Nurse
Sault Area Hospital, Sault
01.2000 - 01.2003
Homecare Nurse
Bayshore Health Care,
01.1998 - 01.2012
Associate of Arts - Nursing
St Clair College
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