Shirley Marshall

• Acted as primary point of contact for patients, families, and healthcare providers, ensuring coordinated approach to patient care
• Coordinated average 50-60 surgeries every month including clinics, preop teaching, post op care and follow-up's.
• Educated healthcare staff on program services and patient care guidelines, ensuring adherence to best practices
• Customized patient care plans to meet specific needs, leading to improved outcomes and patient satisfaction
• Facilitated interdisciplinary meetings, ensuring effective communication and care alignment among all providers.
• Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.

Managed patient transitions from hospital to home, determining necessary services to ensure patient safety and continuity of care post-discharge

• Collaborated with physicians, hospital staff, and community services to develop personalized discharge plans tailored to each patient's needs
• Provided education to patients and their families about available resources and support services to help them manage their care at home.
• Managed multiple cases from individual needs for services in the home to complex hospital discharges where assessments for capacity using RAI system. Lead family case study meetings.
• Managed 20-30 calls per day from health care team and patients

• Coordinated patient care with physicians, therapists, and community services to develop comprehensive treatment plans
• Managed 48 hour minimum call per month and handled very complex criminal cases using meticulous forensic data gathering , advocate and support patient as well as follow all forensic guidelines for the investigators. Would also serve as an expert in sexual assault and partner assault in court when needed.
• Have an average of 40 assault cases per year or 10 years
• Supported patients and families through empathetic communication and education on treatment plans and healthcare procedures.

• Assisted physicians during labor, delivery, and surgical procedures, anticipating needs and providing critical support
• The labor and delivery unit is for high risk laboring women up to multiple births up to twin pregnancy. Any cases with triplets and up would be flown out.
• 800 births per year
• Coordinated care for low- and high-risk laboring women, ensuring the health and safety of both mother and baby
• Stabilized neonates immediately after birth and provided comprehensive postnatal care
• Prepared patients for Cesarean sections and assisted in the operating room (OR) for emergency and scheduled procedures as a scrub and circulating nurse.
• Monitored prenatal development and conducted detailed assessments during labor to ensure timely and effective interventions
• Counseled families and patients through postpartum issues, providing emotional support and health education
• Demonstrated advanced critical thinking in emergency situations to make timely, patient-centered decisions.

• Delivered patient-centered care to support the physical, emotional, and psychological needs of patients and families in home settings
• Developed individualized care plans based on patient assessments, coordinating with other healthcare professionals to ensure quality care
• Assisted patients with chronic health issues and provided palliative care, maintaining dignity and comfort throughout end-of-life care
• Delivered wound care for a variety of conditions, ensuring appropriate management and promoting optimal healing outcomes.
• Provided comprehensive home care for patients of all ages, including extensive wound care, palliative care, IV therapy, and ostomy care
• Handled 8-10 patients in their homes per day ranging from would care to palliative care and IV therapy