Shirley Benitez

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Maintained up-to-date knowledge of regulatory changes, informing management of any potential impacts on company operations.
• Supported the development of a robust compliance program through regular monitoring and auditing activities.
• Completed field checks to verify licenses and permits for various business.
• Directed activities of workers searching records and provided technical guidance as necessary.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.

Greeted customers entering the store and responded promptly to customer needs.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds, and resolving transaction issues.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Learned duties for various positions and provided backup at key times.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.