Summary
Overview
Work History
Skills
Interests
Timeline
Generic

Shirin Davoodi

Kelowna,BC

Summary

Dedicated and skilled professional currently working casually in West Kelowna. Experienced in various roles, including serving and assisting diners, monitoring food quality, maintaining customer satisfaction, and building strong client relationships. Proven ability to manage multi-line phone systems, collaborate effectively with team members, and maintain high standards of cleanliness and organization. Seeking a new opportunity to leverage my skills and experience closer to home in Kelowna while contributing positively to a local team.

Overview

19
19
years of professional experience
1
1
Language

Work History

Dietary Aide

Westcana Services
Kelowna, BC
09.2024 - Current
  • Served meals to residents following set schedules and dietary guidelines.
  • Helped maintain dry storage areas by unpacking, dating, and rotating food and non-food supplies as needed.
  • Cleared tables and took dishes, trays, and utensils from the dining room to the dishwashing area.
  • Set up and prepared cooking supplies and workstations at the start and end of shifts to keep things running smoothly.

Labourer

Parson's Renovations
03.2022 - 07.2023
  • Picked up supplies from local wholesale and retail stores.
  • Used masking skills to prevent overspray and protect other surfaces.
  • Kept sites tidy by regularly picking up debris and unnecessary items.
  • Smoothed surfaces by filling in cracks and sanding away imperfections.

Passenger Service Agent

Diversified Transportation
08.2018 - 01.2022
  • Maintained customer satisfaction by using proactive strategies to address their needs and resolve any concerns.
  • Built a strong community reputation through dedication to customer satisfaction and fostering strong client relationships.
  • Efficiently handled a steady stream of customer calls with minimal wait times.
  • Promptly answered customer phone calls to reduce on-hold wait times.

Front Desk Receptionist

Mission Park Inn
Kelowna, British Columbia
05.2012 - 06.2017
  • Managed a multi-line phone system to respond to inquiries and transfer calls to the appropriate departments and personnel.
  • Worked with housekeeping staff to ensure rooms were available and clean for incoming guests in a timely manner.
  • Built strong relationships with guests by actively listening, responding empathetically, and consistently following up on their requests or concerns.
  • Balanced accounts and ran daily reports to verify totals.

Dietary Aide

Village At Mill Creek
Kelowna, British Columbia
05.2006 - 11.2011
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders, and refilling glasses.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Followed safety and sanitation policies while handling food and beverages to maintain proper health standards.
  • Helped keep dry storage areas organized by unpacking, dating, and rotating food and non-food supplies as needed.

Skills

Microsoft Office Suite: Proficient in Word, Excel, PowerPoint, and Outlook

  • Communication: Excellent verbal and written communication skills

  • Team Collaboration: Proven ability to work effectively in team settings

  • Customer Service: Strong ability to address customer needs and resolve issues

  • Team Leadership: Experience leading teams and managing projects

Interests

  • Photography
  • Drawing and Painting
  • Music

Timeline

Dietary Aide

Westcana Services
09.2024 - Current

Labourer

Parson's Renovations
03.2022 - 07.2023

Passenger Service Agent

Diversified Transportation
08.2018 - 01.2022

Front Desk Receptionist

Mission Park Inn
05.2012 - 06.2017

Dietary Aide

Village At Mill Creek
05.2006 - 11.2011

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Shirin Davoodi