SHIRIN MOVAGHARNEZHAD
Burnaby,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administration clerk position in official environment. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administration in Public Health(Full Time)
Farser Health Authority
Burnaby , BC
12.2023 - Current
- I am responsible for data entry of physician immunizations in the PARIS system, and I am proficient in using the PARIS system effectively.
- At the front desk, I admit clients in various clinics such as CIC, SA, IC, COVID, and FLU, as well as refugee clinics. I ensure their immunization process is conducted safely and efficiently.
- I handle phone calls and emails from providers, pharmacies, physicians' offices, clients, and others. I guide them to the appropriate department or section they are seeking assistance from.
- I am always punctual and well-organized, ensuring I arrive and leave the office on time. I am committed to maintaining this level of professionalism in any situation.
- I support my colleagues by covering their breaks whenever needed, fostering a cooperative work environment.
- Conducted comprehensive research on emerging trends in public service administration to inform policy development efforts proactively.
- Led crisis response efforts during emergency situations, ensuring timely assistance to affected communities while minimizing operational disruptions.
Administration in S & H Public Health
Fraser Health Authority
03.2023 - 12.2024
- When admitting clients to speech and hearing clinics, I greet them with a smile and a warm welcome before guiding them to the appropriate clinic.
In addition, I am responsible for scheduling appointments, rescheduling when necessary, and providing timely reminders to clients.
Both my interactions with colleagues and clients are characterized by a respectful and professional demeanor.
Furthermore, I assist in creating client profiles in audiology using the referral forms provided by physicians or completed by the clients themselves.
Lastly, I support audiologists by sending out result reports to physicians via mail or fax.
Administration Support Clerk (Temp Full Time)
Fraser Health
09.2022 - 03.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Administration Clerk
Luma Tech Solution
07.2021 - 03.2022
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Standardized office structures and processes to promote collaboration and increased performance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained protocol throughout routine work days and special events.
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Scheduled appointments and managed calendars for staff members.
Administrative Secretary
Smile Vancouver Dental clinic
09.2020 - 03.2021
- Created and updated records and files to maintain document compliance.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
- Screened visitors and issued badges to maintain safety and security.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Front Desk Receptionist(volunteer)
South Burnaby Neighborhood House Burnaby, BNH
10.2018 - 07.2019
- Politely welcomed arriving guests, providing room keys and information on amenities and policies
- Welcomed each new arrival pleasantly and confirmed reservations and identification
- Promptly answered multi-line phone system and greeted callers enthusiastically
- Updated customer accounts with add-on room charges, including minibar use and room service bills
Membership Coordinator(volunteer)
YMCA
02.2019 - 06.2019
- Built a talented team through hiring and training new associates
- Actively engaged clients when enquiring about YMCA Membership
- Maintained membership database, ensuring that all information was current and accurate
Education
MBA - Marketing and International Business
Mahatma Gandhi University
New, Delhi2015
Bachelor of Science - Chemistry
University of Zanjan
Province, Zanjan1996
Skills
- Client Needs Assessments
- Data Analysis
- Community Outreach
- Proficient in PARIS , EXCEL, WORD
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Multitasking Abilities
- Organizational Skills
- Active Listening
Certification
- Certified Administration clerk, Fraser health - FEB 2022
Languages
English
Full Professional
Persian
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administration in Public Health(Full Time)
Farser Health Authority
12.2023 - Current
Administration in S & H Public Health
Fraser Health Authority
03.2023 - 12.2024
Administration Support Clerk (Temp Full Time)
Fraser Health
09.2022 - 03.2023
Administration Clerk
Luma Tech Solution
07.2021 - 03.2022
Administrative Secretary
Smile Vancouver Dental clinic
09.2020 - 03.2021
Membership Coordinator(volunteer)
YMCA
02.2019 - 06.2019
Front Desk Receptionist(volunteer)
South Burnaby Neighborhood House Burnaby, BNH
10.2018 - 07.2019
MBA - Marketing and International Business
Mahatma Gandhi University
Bachelor of Science - Chemistry
University of Zanjan
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