Shirin Fahmy
Walnut Creek
Summary
Dynamic pharmacy professional with two years of experience at Walgreens, excelling in customer service and pharmaceutical knowledge. Recognized for accuracy in transaction handling and maintaining a secure environment. Proven ability to resolve customer inquiries effectively while ensuring compliance with store procedures. Committed to enhancing the customer experience through attentive service and expertise.
Overview
6
6
years of professional experience
Work History
Pharmacy Clerk
Walgreens
Walnut Creek
07.2022 - 04.2025
- Greet customers and determine their needs
- Process customer payments accurately and efficiently
- Answer customer questions regarding over-the-counter products
- Maintain a clean, organized workspace
- Assist in stocking shelves and organizing products
- Prepare prescription labels for customers
- Handle returns, exchanges, and refunds in a courteous manner
- Maintain records of customer purchases
- Ensure the security of all cash and other payments
Cashier
CVS Pharmacy
Walnut Creek
03.2019 - 06.2022
- Greet customers and provide them with friendly and helpful service
- Operate scanners, cash registers, scales, and other electronics needed during the checkout process
- Answer customer questions and assist as needed
- Balance the cash register and generate reports as needed
- Resolve complaints, including processing refunds and returns
- Bag purchases as needed if a Bagger is not present
- Familiarize yourself with and follow store procedures for coupons, gift cards, etc., and for the sale of alcohol and tobacco products
- Maintain a neat and tidy workspace
Education
Certificate Pharmacy Technician License (Californi
California City, CA01-2024
Bachelor of Arts - Bachelor Fine Arts, Graphic- 2001
Bachelor Fine Arts, Graphic- 2001
06-2001
Skills
- Pharmaceutical Knowledge:
- Solid understanding of medications, prescription processing, and drug safety from certification training
- Customer Service and Communication: Two years of experience in a retail setting with strong interpersonal skills
- Attention to detail: Proven accuracy in handling transactions and following procedures
- Proven accuracy in handling transactions and following procedures
- Technical Skills:
- Familiarity with basic pharmacy software (if applicable) and office applications
Timeline
Pharmacy Clerk
Walgreens
07.2022 - 04.2025
Cashier
CVS Pharmacy
03.2019 - 06.2022
Certificate Pharmacy Technician License (Californi
Bachelor of Arts - Bachelor Fine Arts, Graphic- 2001
Bachelor Fine Arts, Graphic- 2001
Similar Profiles
Denitria BrownDenitria Brown
Shift Lead at WalgreensShift Lead at Walgreens
Erin QuachErin Quach
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens
MARIE MENDOZAMARIE MENDOZA
Community Pharmacist at WalgreensCommunity Pharmacist at Walgreens
Carter R. LamberthCarter R. Lamberth
Stock Associate at WalgreensStock Associate at Walgreens
Khangerel GanzorigKhangerel Ganzorig
Sales Associate at Westfield Valley Fair-GapSales Associate at Westfield Valley Fair-Gap