Maintained accurate patient records, contributing to effective communication among medical team members.
Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
Enhanced teamwork by providing support to colleagues during busy periods or staff shortages.
Monitored childhood developmental markers such as weight, height and blood pressure to screen for abnormalities.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Evaluated patient histories, complaints, and current symptoms.
Interviewed patients concerning physical complaints, discussed symptoms, and asked questions.
Customer Service at Beauty Salon
Riki Vaknine
06.2021 - 12.2024
Answered telephone calls to provide information and schedule new appointments.
Offered exceptional service and support to walk-in and scheduled customers.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Dec Science De La Nature - Health Sciences
Cégep De Saint-Laurent
Saint-Laurent, QC
01.2025
High School Diploma -
École Maimonide (Campus Jacob Safra)
Saint-Laurent, QC
06.2022
Skills
Pediatric care and safety
Clinical Documentation
Collaborative Teamwork
Problem-solving abilities
Active Listening
Excellent communication
Flexible and adaptable
Training and development
Attention to detail
Multitasking Abilities
Offered exceptional Service and support to walk-in and scheduled customers
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
Certificate of excellence and certificate of special merit in high school.