Shireen Pasaya
Kitchener,ON
Summary
Ambitious entry-level hardware engineer with strong desire to apply education to root cause analysis in product development. Committed to successful project rollouts to work with all types of personalities. Background working with cutting-edge technologies and emerging concepts. An aspiring candidate with strong Electrical/ Electronics background wants to put her knowledge to work.
Overview
5
5
years of professional experience
Work History
Online Grocery Associate
Walmart Canada
12.2019 - Current
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Helped customers locate products and checked store system for merchandise at other sites.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Worked productively with customers to meet order requirements and service expectations.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
Hardware Design and Testing Engineer
Aranyaraj Industries
04.2018 - 08.2019
- Researched and recommended network products, services, protocols and standards for network development.
- Translated broad spectrum project requirements to detailed hardware architecture design concepts.
- Collaborated with design teams on design reviews and validation testing for Automatic conveyor's, rollers, grinders, electrical panel design system and components.
- Outlined design requirements, BOMs, functional specifications and reports to document development processes.
- Spearheaded and led major network installation and upgrade project.
- Investigated hardware product issues involving materials and software and devised solutions.
- Delivered services to customer locations within specific timeframes.
- Excellent communication skills, both verbal and written.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Education
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2023
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12.2022
Bachelor of Science - Electrical Engineering
Gujarat Technological University
Vadodara, Gujarat06.2018
High School Diploma -
Gujarat Technological University
Vadodara, Gujarat06.2015
Skills
- Engineering and Technology
- Load Testing Software
- Learning Strategies
- Electronics
- Process Flow Diagram Development
- Project Management
- CAD Software Proficiency
- Schematic Understanding
- Electrical Devices
- Test Automation Software
Timeline
Online Grocery Associate
Walmart Canada
12.2019 - Current
Hardware Design and Testing Engineer
Aranyaraj Industries
04.2018 - 08.2019
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Electrical Engineering
Gujarat Technological University
High School Diploma -
Gujarat Technological University
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