Shipra Chopra
Brampton
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 4 years of experience working in Professional Working Environments.
Overview
6
6
years of professional experience
Work History
Cargo Handler
Fedex Express
10.2023 - Current
- Communicated proactively with team members during high-pressure situations to maintain smooth workflows leading to successful shipment completions.
- Coordinated effectively with shipping carriers to guarantee timely pick-up and delivery of shipments while minimizing delays or disruptions in the supply chain process.
- Enhanced cargo handling efficiency by implementing streamlined processes and procedures.
- Implemented proper hazardous materials handling procedures to ensure the safe transportation of dangerous goods.
Administrative Assistant to the Director
Uppal Neuro Hospital
09.2019 - 02.2023
- Assisted in the onboarding process for new employees by coordinating orientation sessions, preparing training materials, and serving as a point of contact during their initial transition into the workplace environment.
- Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
- Provided logistical support for events and conferences attended by the director or other senior staff members.
- Enhanced director''s productivity by managing schedules, coordinating meetings, and handling travel arrangements.
- Reduced workload for the director by taking on additional responsibilities such as drafting correspondence, creating presentations, and preparing briefing materials.
Customer Service Representative
Airport Customer Service
07.2018 - 09.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Trained staff on operating procedures and company services.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Post Graduate Diploma - Business Management - International Business
Queens College of Bus. Tech. & Public Safety
Mississauga, ON04.2025
MBA - Human Resources & Finance
Amritsar College of Eng. & Technology
Amritsar, India05.2019
Bachelor of Commerce -
SSSS College of Commerce For Women
Amritsar, India05.2017
Skills
- Labeling and Tagging
- Project Management
- Work Planning and Prioritization
- Professional and Courteous
- MS Office
- Interpersonal Relations
- Administration and Reporting
- Forklift Operator Certification
- Physical Strength and Stamina
- Attention to Detail
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Cargo Handler
Fedex Express
10.2023 - Current
Administrative Assistant to the Director
Uppal Neuro Hospital
09.2019 - 02.2023
Customer Service Representative
Airport Customer Service
07.2018 - 09.2019
Post Graduate Diploma - Business Management - International Business
Queens College of Bus. Tech. & Public Safety
MBA - Human Resources & Finance
Amritsar College of Eng. & Technology
Bachelor of Commerce -
SSSS College of Commerce For Women
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