SHIPON AHAMMED
Saudi Arabia,Riyadh
Summary
Driven KFC Crew Supervisor with a track record of boosting customer satisfaction and profitability by managing food and labor costs effectively. Excelled in team management and interactive communication, enhancing operational efficiency at KFC (American). Skilled in employee training and cash handling, consistently ensuring high standards of service and quality control. . Bringing Five years of experience as versatile and hardworking team member.
Overview
3
3
years of professional experience
Work History
KFC CREW SUPERVISOR
KFC (Amrican)
Prince Bandar Ibn Abd Al Aziz, Riyadh-13223, Saudi
06.2021 - Current
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other area.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- kept food preparation area, equipment, and utensils clean and sanitary.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Set and oversaw weekly and special event menu plans.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Monitored food preparation, production, and plating for quality control.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Established and enforced policies and procedures to maintain high standards of work.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
GED -
Monipur High School
Cumilla, Bangladesh04.2011
Skills
- Interactive communication skills
- Verbal and written communication
- Point of sale operation
- Dress Code Enforcement
- Team Management
- Cash Handling
- Order delivery practices
- Table setting knowledge
- Product Promotion
- Beverage Preparation
- Employee Training
- Menu Memorization
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Bengali
Native or Bilingual
Timeline
KFC CREW SUPERVISOR
KFC (Amrican)
06.2021 - Current
GED -
Monipur High School