Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Shion Yamauchi

Livermore

Summary

Graduated with bachelor’s degree in International Business from the University of California, San Diego, with professional experience in sales, marketing, administrative logistics, and promotional activities at a large multinational corporation. Versatile professional with strong organizational and cross-functional coordination skills. Brings a multicultural perspective and the ability to work effectively in diverse, international business environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Leader

Chick-fil-A Chain Restaurant
05.2024 - Current
  • Managed a team of 10 team members to ensure smooth daily restaurant operations.
  • Supervised team operations to ensure compliance with food safety and quality standards and complete daily food safety audit.
  • Trained new staff on customer service protocols and operational procedures. Monitored and ensured completion of weekly training requirements for all staff.
  • Collaborated with the Director in monthly meetings to identify operational bottlenecks and implement improvements to restaurant performance.
  • Resolved customer complaints promptly, improving overall satisfaction ratings.

Business Development Analyst

Pegasus Tech Ventures
12.2023 - 02.2024
  • Worked closely with the CEO to create strategic promotional materials and support business initiatives.
  • Conducted market research to identify potential business opportunities and industry trends.
  • Coordinated internal and external communications to support business operations and initiatives.
  • Managed communication with the Japan branch to oversee Japanese client accounts and business leads.
  • Oversaw sales accounts and supported M&A activities in both Japanese and English.
  • Assisted in developing strategic partnerships to enhance company growth initiatives.
  • Coordinated internal and external communications to support business operations and initiatives.

Sales and Marketing Intern

Kyocera SLD Laser
07.2022 - 07.2023
  • Developed promotional initiatives by developing marketing materials for trade shows, such as CES and Photonic West.
  • Communicated with headquarters in Japanese to coordinate promotional activities and business updates.
  • Assisted in coordinating customer outreach initiatives to enhance brand awareness.
  • Managed the transition of customer data from excel list to Salesforce CRM.

Education

Bachelor of Science - Accounting And Finance

De Anza Community College
Cupertino
03-2025

Bachelor of Arts - International Business

University of California San Diego
San Diego, CA
06-2022

No Degree - Business Administration

De Anza Community College
Cupertino, CA
06-2020

High School Diploma -

Irvington High School
Fremont
06-2018

International Baccalaureate Diploma Programme -

United World College Maastricht
Maastricht, Netherlands
06-2017

Skills

  • Management Time management, Food safety audit, Staff education and training, Documenting, CRM management
  • Global Collaboration Communication in English and Japanese

Accomplishments

  • UCSD Matsuri Festival | University of California, San Diego, April 2022
    Presentation Committee Head for a large-scale Japanese cultural festival with 3,000+ attendees; coordinated volunteers, stage and venue setup, booth operations, and promotional materials. Event generated $12,953.55 in revenue, exceeding the projected $10,000.
  • Japanese American Association | De Anza College, Spring 2019-Summer 2020
    President of an 80-member Japanese cultural club; organized cultural events and workshops to promote Japanese culture and increase student engagement.
  • Youth Environmental Sustainability Conference | Maastricht, Netherlands, 2016
    Co-organized a student-led international conference raising awareness of environmental sustainability issues and coordinated workshops with global sustainability activists.
  • Global Issues Conference | Luxembourg, 2015
    Represented school as a student delegate, leading an informational booth educating attendees on global issues such as child labor and poverty.
  • TEDxYouth@Maastricht | Maastricht, Netherlands, 2014
    Collaborated with peers to host workshops introducing Japanese culture through presentations and interactive activities featuring traditional games and customs.

Languages

English : Native
Japanese : Native (written and spoken)
German : Conversational

Certification

  • Japanese-Language Proficiency Test N1
  • Food handler certificate

Timeline

Team Leader

Chick-fil-A Chain Restaurant
05.2024 - Current

Business Development Analyst

Pegasus Tech Ventures
12.2023 - 02.2024

Sales and Marketing Intern

Kyocera SLD Laser
07.2022 - 07.2023

Bachelor of Science - Accounting And Finance

De Anza Community College

Bachelor of Arts - International Business

University of California San Diego

No Degree - Business Administration

De Anza Community College

High School Diploma -

Irvington High School

International Baccalaureate Diploma Programme -

United World College Maastricht
Shion Yamauchi