Shinu Sam
Ottawa,ON
Summary
Dedicated Personal Support Worker (PSW) with extensive experience in long-term care, home care, and hospital environments. Proficient in delivering respectful, person-centered care, including assistance with daily living activities and emotional support for seniors. Certified in First Aid, CPR, GPA, CPI, and infection control protocols, with additional training in emergency procedures and patient privacy. Skilled in fostering therapeutic relationships and adapting to diverse care settings to enhance patient dignity and quality of life.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Housekeeper
Compass One
Ottawa, Canada
02.2025 - Current
- Cleaned patient rooms, including isolation areas, per hospital protocol
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Interacted daily with patients, observing behavior and emotional needs
- Maintained high standards of cleanliness and safety in patient care environments
- Assisted with training new staff on cleaning procedures and protocols
PSW Student
Royal Ottawa Mental Hospital
Ottawa, Canada
- Supported patients with daily living activities, ensuring dignity and independence.
- Monitored vital signs, fluid intake and output levels and other medical indicators.
- Monitored and reported changes in patients’ physical and emotional conditions to nursing staff.
- Applied therapeutic communication and de-escalation techniques for patients facing mental health challenges.
- Facilitated recreational and therapeutic activities to promote overall patient well-being.
- Maintained accurate records and collaborated with interdisciplinary healthcare teams.
- Ensured safety and cleanliness by adhering to infection control protocols.
- Certified in CPI Blue Card training, specializing in crisis prevention and safe intervention techniques.
PSW Student
Longfield’s Manor
Ottawa, Canada
- Provided perineal care, bathing, dressing, and toileting assistance to residents.
- Facilitated safe lifts and transfers while ensuring resident comfort.
- Supported laundry and bed-making tasks to maintain cleanliness and hygiene.
- Delivered emotional support to residents, fostering positive relationships through compassionate care.
- Maintained accurate documentation of resident care activities and needs.
PSW Student
St. Patrick’s Home
Ottawa, Canada
- Provided compassionate support for residents with behavioral issues in daily care activities.
- Assisted with perineal care, bathing, dressing, safe lifts and transfers, catheter care, and ostomy care.
- Facilitated tube feeding, normal feeding, grooming, and toileting for residents to ensure comfort.
- Maintained accurate documentation while collaborating with interdisciplinary healthcare teams.
- Fostered trusting relationships with residents through consistent and empathetic interactions.
Home Support Worker
Home Instead
Ottawa, Canada
- Delivered in-home support: ADLs, meal prep, laundry, medication reminders.
- Provided companionship and applied patches as instructed.
- Communicated effectively with families about client needs and progress.
- Documented care activities and observations in client records accurately.
- Collaborated with healthcare professionals to implement care plans effectively.
Education
Personal Support Worker -
Algonquin College
Ottawa, ON12.2025
Cyber Security -
Canadore College
North Bay12.2024
Masters in Computer Application -
Mahatma Gandhi University
India01.2017
Bachelor of Science - Mathematics
Kerala University
India01.2014
Skills
- Empathy and compassion
- Assistance with daily living activities
- Safe lifting and transfers
- Infection control
- Effective communication
- Person-centered care
- Task-oriented approach
- Time management
- Confidentiality practices
- Disengagement techniques
Certification
- First Aid & CPR (Level C)
- GPA
- CPI Blue Card
- WHMIS 2023, 2024 (TOH)
- OHSA
- Infection Control & TB Management 2023, 2024 (TOH)
- Violence & Harassment Prevention
- Accessibility
- Privacy & Information Security 2023, 2024 (TOH)
- Workplace Violence Awareness
- MoL: Safety Awareness
- Eating Assistance
- Mask Fitting
- Emergency Codes 2023, 2024 (TOH)
- Lifts & Transfers
References
Available upon request
Time Availability
Full-Time / Part-Time, Days/Evenings/Night
Languages
English
Full Professional
Hindi
Full Professional
Tamil
Limited
Malayalam
Native/ Bilingual
Timeline
Housekeeper
Compass One
02.2025 - Current
PSW Student
Royal Ottawa Mental Hospital
PSW Student
Longfield’s Manor
PSW Student
St. Patrick’s Home
Home Support Worker
Home Instead
Personal Support Worker -
Algonquin College
Cyber Security -
Canadore College
Masters in Computer Application -
Mahatma Gandhi University
Bachelor of Science - Mathematics
Kerala University