Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shinedeep Kaur

Surrey,BC

Summary

Dedicated Community Outreach Coordinator with advanced understanding of marketing, organizational and service principles. Excellent communication and planning abilities. Pursuing new professional challenge with room for advancement.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

H&M Company USAInc
01.2024 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.

Cashier

Veerji Fish 'n' Grill
06.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Marketing Manager

Kholi Garments
04.2020 - 12.2023
  • Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
  • Researched developing trends to stay updated with new ideas and marketing practices.
  • Led a team of marketing professionals to deliver high-quality campaigns on time and within budget.
  • Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
  • Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.

Education

No Degree - North American Business Management

Capilano University
North Vancouver, BC
08.2025

Bachelor of Commerce - Marketing

Punjab University
India
05.2023

Skills

  • Customer Service
  • Active Listening
  • Data Entry
  • Problem-solving abilities
  • Customer Relations
  • Multichannel Marketing Planning
  • Video Marketing Tactics

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Cashier

Veerji Fish 'n' Grill
06.2024 - 08.2024

Customer Service Representative

H&M Company USAInc
01.2024 - Current

Marketing Manager

Kholi Garments
04.2020 - 12.2023

No Degree - North American Business Management

Capilano University

Bachelor of Commerce - Marketing

Punjab University

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