Summary
Overview
Work History
Education
Skills
Certification
Interests
Software
Languages
Timeline
Manager
Mohammad (Shimul) Rahman

Mohammad (Shimul) Rahman

Calgary,AB

Summary

Dedicated and solution-oriented professional with extensive experience in application support, data analysis, and project management. Seeking to leverage my skills and expertise as an Application Administrator at The City of Calgary.

Overview

16
16
years of professional experience
1
1
Certification

Work History

System & Reporting Analyst

Syncrude Canada
11.2012 - Current
  • Established and monitored key financial processes, recorded required financial transactions, and responded to business queries.
  • Analyzed large datasets, resulting in improved safety and financial performance.
  • Developed dashboards and reports to provide insights and recommendations to stakeholders.
  • Performed day-to-day application support, accounting, team inquiries, and ad hoc analysis.
  • Troubleshot and resolved system and program malfunctions.
  • Completed month-end activities including accruals and allocation entries.
  • Continuously assessed current reporting techniques and developed improvements to boost accuracy.
  • Automated multiple reporting tasks through creation of reporting tools.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Participated in creation and maintenance of project tracking tools, verifying clear communication of inherent expectations and responsibilities.
  • Trained end-users in best practices to minimize errors and protect key data.
  • Designed, developed, deployed, and updated applications and reporting tools using Tableau, Power BI, IMPACT, Enablon, Microsoft Access, Excel, SQL, and Oracle.
  • Collaborated with cross-functional teams to ensure data accuracy and completeness.
  • Provided ongoing web content management for HSE-related web pages on SharePoint.
  • Maintained SharePoint site by performing clean-ups and archiving data.

EHS System Analyst & Reporting Specialist

Design Group Staffing Inc
10.2008 - 11.2012
  • Reduced downtime during system upgrades by developing thorough rollout plans that minimized potential disruptions to daily operations.
  • Enhanced user experience through the implementation of interface updates and usability improvements.
  • Designed, developed, deployed, and updated applications and reporting tools using Tableau, Power BI, IMPACT, Enablon, Microsoft Access, Excel, SQL, and Oracle.
  • Interacted with management and HSE teams to gather requirements and data for HSE reports.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Analyzed manual processes for systematic automated applications.
  • Analyzed incidents and safety observations to identify trends and leading indicators.
  • Assessed business requirements to create focused solutions.
  • Provided technical support for end-users, resolving issues promptly and effectively.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Provided ongoing web content management for EHS-related web pages on SharePoint.
  • Ensured data accuracy and integrity by designing and managing SharePoint lists, libraries, and metadata structures.

Desktop Technician

Acrodex
07.2008 - 09.2008
  • Improved system performance by troubleshooting and resolving hardware, software, and networking issues.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Utilized remote desktop tools effectively for off-site troubleshooting assistance when required.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Installed and configured operating systems and applications.
  • Configured and tested new software and hardware.
  • Generated reports to track performance and analyze trends.
  • Performed routine backups of critical data to prevent loss due to unforeseen events or system failures.
  • Enhanced user satisfaction by providing timely technical support and solutions for desktop-related problems.

Education

Bachelor of Science - Computer Science

University of Lethbridge
Lethbridge, AB

Skills

  • Financial records and processing
  • Microsoft Excel
  • Data validation
  • Power BI experience
  • Project documentation
  • Technical support
  • System testing/debugging
  • Analyzing and exploring data
  • Report and dashboard creation
  • Solution-oriented decision-making
  • Problem-solving
  • Self-motivated
  • Communication, writing, and presentation
  • Teamwork and collaboration
  • Team and user training
  • SharePoint
  • Project tracking development
  • Query execution
  • Tableau expertise

Certification

  • Microsoft Azure Fundamentals
  • Google Data Analytics Specialization

Interests

  • Volunteering
  • Participating in local clean-up initiatives
  • Fundraising Events

Software

Tableau

Power BI

Microsoft Project

JIRA/SAP

MS Office Suite

MS Access, SQL, relational databases

Python / R

Sharepoint

Congnos Reporting

MS Office Suite

Enablon / IMPACT

Languages

English
Advanced (C1)
Bengali
Advanced (C1)
Hindi
Intermediate (B1)
Urdu
Intermediate (B1)

Timeline

System & Reporting Analyst

Syncrude Canada
11.2012 - Current

EHS System Analyst & Reporting Specialist

Design Group Staffing Inc
10.2008 - 11.2012

Desktop Technician

Acrodex
07.2008 - 09.2008

Bachelor of Science - Computer Science

University of Lethbridge

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Mohammad (Shimul) Rahman