Dedicated and solution-oriented professional with extensive experience in application support, data analysis, and project management. Seeking to leverage my skills and expertise as an Application Administrator at The City of Calgary.
Overview
16
16
years of professional experience
1
1
Certification
Work History
System & Reporting Analyst
Syncrude Canada
Fort McMurray, AB
11.2012 - Current
Established and monitored key financial processes, recorded required financial transactions, and responded to business queries.
Analyzed large datasets, resulting in improved safety and financial performance.
Developed dashboards and reports to provide insights and recommendations to stakeholders.
Performed day-to-day application support, accounting, team inquiries, and ad hoc analysis.
Troubleshot and resolved system and program malfunctions.
Completed month-end activities including accruals and allocation entries.
Continuously assessed current reporting techniques and developed improvements to boost accuracy.
Automated multiple reporting tasks through creation of reporting tools.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Collaborated with stakeholders to identify business needs and data sources.
Participated in creation and maintenance of project tracking tools, verifying clear communication of inherent expectations and responsibilities.
Trained end-users in best practices to minimize errors and protect key data.
Designed, developed, deployed, and updated applications and reporting tools using Tableau, Power BI, IMPACT, Enablon, Microsoft Access, Excel, SQL, and Oracle.
Collaborated with cross-functional teams to ensure data accuracy and completeness.
Provided ongoing web content management for HSE-related web pages on SharePoint.
Maintained SharePoint site by performing clean-ups and archiving data.
EHS System Analyst & Reporting Specialist
Design Group Staffing Inc
Edmonton, AB
10.2008 - 11.2012
Reduced downtime during system upgrades by developing thorough rollout plans that minimized potential disruptions to daily operations.
Enhanced user experience through the implementation of interface updates and usability improvements.
Designed, developed, deployed, and updated applications and reporting tools using Tableau, Power BI, IMPACT, Enablon, Microsoft Access, Excel, SQL, and Oracle.
Interacted with management and HSE teams to gather requirements and data for HSE reports.
Led projects and analyzed data to identify opportunities for improvement.
Analyzed manual processes for systematic automated applications.
Analyzed incidents and safety observations to identify trends and leading indicators.
Assessed business requirements to create focused solutions.
Provided technical support for end-users, resolving issues promptly and effectively.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Provided ongoing web content management for EHS-related web pages on SharePoint.
Ensured data accuracy and integrity by designing and managing SharePoint lists, libraries, and metadata structures.
Desktop Technician
Acrodex
Fort McMurray, AB
07.2008 - 09.2008
Improved system performance by troubleshooting and resolving hardware, software, and networking issues.
Configured hardware, devices, and software to set up work stations for employees.
Diagnosed and troubleshot hardware, software and network issues.
Utilized remote desktop tools effectively for off-site troubleshooting assistance when required.
Responded to customer inquiries and provided technical assistance over phone and in person.
Installed and configured operating systems and applications.
Configured and tested new software and hardware.
Generated reports to track performance and analyze trends.
Performed routine backups of critical data to prevent loss due to unforeseen events or system failures.
Enhanced user satisfaction by providing timely technical support and solutions for desktop-related problems.
Medical Office Representative/Radiology Technician at American Family Care, IncMedical Office Representative/Radiology Technician at American Family Care, Inc
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.