Shima Talebipour
Toronto,Canada
Summary
Store Assistant possessing exceptional sales, organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. Experience operating POS equipment, processing merchandise returns and updating pricing.
Overview
7
7
years of professional experience
Work History
Store Assistant
Viva Chain Stores
04.2021 - 08.2023
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and offered assistance with requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Displayed merchandise by arranging in appealing ways to boost sales.
Customer Service Cashier
SNAP Services
01.2020 - 03.2021
- Counted money in drawers at opening and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Arranged and replenished service desk displays and merchandise racks to maintain the appearance of the store.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Resolved customer complaints and maintained clean and tidy checkout area
Salesperson
Dr Soleimani Pharmacy
01.2017 - 09.2020
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked with loss prevention in monitoring shopper behavior.
- Provided product benefits and advantages and discussed pricing with interested parties
Education
Bachelor of Arts - Arts
Beheshti University
Iran2019
Skills
- Customer Assistance
- Stock replenishments
- Upselling strategies
- Store maintenance
- Team Collaboration
- Stock replenishment
- Customer Service
- Merchandise Display
- Event Planning
- Brand Promotion
Languages
English
Professional Working
French
Limited Working
Persian
Native or Bilingual
Timeline
Store Assistant
Viva Chain Stores
04.2021 - 08.2023
Customer Service Cashier
SNAP Services
01.2020 - 03.2021
Salesperson
Dr Soleimani Pharmacy
01.2017 - 09.2020
Bachelor of Arts - Arts
Beheshti University
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