Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shima Talebipour

Toronto,Canada

Summary

Store Assistant possessing exceptional sales, organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. Experience operating POS equipment, processing merchandise returns and updating pricing.

Overview

7
7
years of professional experience

Work History

Store Assistant

Viva Chain Stores
04.2021 - 08.2023
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and offered assistance with requirements.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Displayed merchandise by arranging in appealing ways to boost sales.

Customer Service Cashier

SNAP Services
01.2020 - 03.2021
  • Counted money in drawers at opening and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Arranged and replenished service desk displays and merchandise racks to maintain the appearance of the store.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
  • Resolved customer complaints and maintained clean and tidy checkout area

Salesperson

Dr Soleimani Pharmacy
01.2017 - 09.2020
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Worked with loss prevention in monitoring shopper behavior.
  • Provided product benefits and advantages and discussed pricing with interested parties

Education

Bachelor of Arts - Arts

Beheshti University
Iran
2019

Skills

  • Customer Assistance
  • Stock replenishments
  • Upselling strategies
  • Store maintenance
  • Team Collaboration
  • Stock replenishment
  • Customer Service
  • Merchandise Display
  • Event Planning
  • Brand Promotion

Languages

English
Professional Working
French
Limited Working
Persian
Native or Bilingual

Timeline

Store Assistant

Viva Chain Stores
04.2021 - 08.2023

Customer Service Cashier

SNAP Services
01.2020 - 03.2021

Salesperson

Dr Soleimani Pharmacy
01.2017 - 09.2020

Bachelor of Arts - Arts

Beheshti University

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Shima Talebipour