Shima Surendran
Kitchener,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Hospital Manger
KIMS Al Shifa Super Speciality Hospital
06.2021 - 07.2022
- Arranged for equipment maintenance and repairs and coordinated variety of services such as waste removal and pest control.
- Ordered supplies and conducted routine inventories of supplies and equipment.
- Established work schedules and assignments for staff, taking into account workload, space and equipment availability.
Cheif Administrative Officer
KIMS Al Shifa Super Speciality Hospital
05.2020 - 05.2021
- Conducted scheduled review and evaluation of systems and processes to maintain efficiency and proficiency across enterprise.
- Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
Dental Office Admin
Al-shifa Dentistry
03.2018 - 03.2020
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
Education
P G DIPLOMA - Healthcare Administration And Service Mangement
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12.2022
Bachelor of Science - Dentistry
RVS Dental College &Hospital
India, Coimbatoore03.2016
Skills
- Interdepartmental Functions Coordination
- Patient Relations
- Decision-Making
- Computer skills
- Experience in Office Management and Scheduling
- Supervisory and Managerial Skills
- Operational Records Maintenance
- Service Utilization Improvements
- Patient Safety
- Patient Education and Counseling
- Health Information Systems
- Critical Thinking
- Medical Condition Coding Software
- Budget Development
- Financial Reporting Coordination
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Hospital Manger
KIMS Al Shifa Super Speciality Hospital
06.2021 - 07.2022
Cheif Administrative Officer
KIMS Al Shifa Super Speciality Hospital
05.2020 - 05.2021
Dental Office Admin
Al-shifa Dentistry
03.2018 - 03.2020
P G DIPLOMA - Healthcare Administration And Service Mangement
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Dentistry
RVS Dental College &Hospital
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