SHIMA HILAL
HAMILTON,ONTARIO
Summary
Dynamic leader with a proven track record at Osmow's Shawarma, adept in patient management and restorative dentistry. Excelled in fostering team collaboration and enhancing patient care, significantly improving treatment outcomes. Skilled in diagnosis and patient education, committed to advancing dental health and operational excellence. Results-driven professional, prepared to bring extensive experience in managing executive operations and driving strategic initiatives. Focused on fostering collaborative environment and ensuring alignment with organizational goals. Reliable in adapting to dynamic needs and skilled in project management and communication.
Overview
13
13
years of professional experience
Work History
Chief of Staff
Osmow's Shawarma
10.2024 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Educational Coordinator
Beyond The Fabric
11.2020 - 06.2024
- Established and communicated clear learning objectives for activities, distributing variety of learning materials and resources for use in educational activities.
- Participated in weekly case staffing with program director, case managers, clinicians and supervisory staff.
- Established partnerships with local organizations and businesses, providing valuable resources and support for school programs.
- Created safe and inclusive work environment of respect to promote positive teaching experience for teacher and assistance with diverse backgrounds.
Academic Advisor- GED " Math, Science " Teacher
4all Learning Center
01.2021 - 03.2024
- Participated in professional development activities to stay current on best practices in higher education advising.
- Developed strong relationships with students, providing mentorship and fostering personal growth.
- Improved retention rates by providing personalized guidance to students at various stages of their academic journey.
- Enhanced student success by developing and implementing comprehensive academic plans.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Partnership Manager
Roshan Learning Center
10.2017 - 12.2019
- Joined business development meetings and supported market outreach plans to improve business development.
- Strengthened partnerships by identifying and addressing client needs, ensuring alignment with company objectives.
- Developed comprehensive partnership proposals tailored to prospective clients'' specific needs and objectives, demonstrating a deep understanding of their businesses and challenges faced by them in their respective markets.
- Managed a diverse portfolio of partners, consistently exceeding revenue targets through strategic planning and execution.
Dentist
Al-Aqsa Specialized Medical Center
05.2011 - 09.2017
- Developed and implemented treatment plans for more than 37000 patients based on diagnosis.
- Collaborated with a team of dental professionals to develop interdisciplinary treatment plans tailored to individual patient needs.
- Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
- Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
Education
Diploma - Intra-Oral Dental Assistant
Anderson College
Hamilton10-2025
Bachelor of Dental Surgery - Dentist
University of Medical Sciences And Technology
Khartoum, Sudan 12-2016
Skills
- Treatment Planning
- Dental impressions
- Patient education and prophylaxis
- Diagnosis Skills
- General restorative dentistry
- Restorative Dentistry
- Emergency Dental Care
- Filling caries
- Patient Management
- X-ray review
- Crown placement
- Endodontic Therapy
- Infection control maintenance
- Local anesthesia administration
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Chief of Staff
Osmow's Shawarma
10.2024 - Current
Academic Advisor- GED " Math, Science " Teacher
4all Learning Center
01.2021 - 03.2024
Educational Coordinator
Beyond The Fabric
11.2020 - 06.2024
Partnership Manager
Roshan Learning Center
10.2017 - 12.2019
Dentist
Al-Aqsa Specialized Medical Center
05.2011 - 09.2017
Diploma - Intra-Oral Dental Assistant
Anderson College
Bachelor of Dental Surgery - Dentist
University of Medical Sciences And Technology
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