Summary
Overview
Work History
Education
Skills
Timeline
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Shumaila Zeeshan

Shumaila Zeeshan

Brampton,ON

Summary

  • Detail oriented
  • Problem-solving
  • Attentive listening
  • Great Verbal communication
  • Superb time management

Flexible hard worker ready to learn and contribute to team success.

Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

Overview

12
12
years of professional experience

Work History

School Van Driver

Private school pickups n drop off
Brampton, ON
01.2014 - Current
  • Regulated environmental controls for student comfort.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Made small repairs to vehicles for safe operations when necessary.
  • Reported accidents, hazards or transportation delays using mobile two-way radios.
  • Operated bus safety lighting to increase safety during bus stop boarding and departing.
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Learned and followed school transportation procedures.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Acquired and maintained certification in basic first aid and CPR.
  • Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
  • Transported students and teachers on school activity trips while exercising responsible leadership.

Working as Teacher Assistant

Peel district school board
Brampton, ON
01.2013 - Current
  • Dedicated to resolve issues
  • Extremely creative problem
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Organized student performance and enrichment activities to facilitate learning.
  • Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
  • Monitored students in class, hallways and cafeteria to enforce school rules.
  • Solver
  • History of keep working area super organized n professionally arranged
  • Good listening skills combined with attentive and detailed-oriented nature

Customer Service Representative

Muhammad anwar
Brampton, ON
07.2020 - 11.2022
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Set up and activated customer accounts.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Made outbound calls to obtain account information.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Educated customers on special pricing opportunities and company offerings.

Personal Secretary

Shafaq qureshi
Brampton, ON
08.2019 - 09.2022
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.

Babysitter

Parents of autistic kid
Brampton, ON
01.2016 - 12.2021
  • Met and communicated regularly with parents to discuss children's activities and development.
  • Assigned age-appropriate chores to encourage self-confidence and responsibility.
  • Transported children to schools, social outings and medical appointments.
  • Helped complete homework, school projects and chores.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Provided direct-care services for children of varying ages.
  • Took children to and from school and extra-curricular activities.

Education

High School Diploma -

University of Karachi
08.2004

Skills

  • Local Street Knowledge
  • Clean DMV Record
  • Strong Safety History
  • Map Reading Expert
  • Time Management
  • Passenger Assistance
  • Report Preparation
  • Excellent customer service
  • Good experience in control access
  • Very time punctual

Timeline

Customer Service Representative

Muhammad anwar
07.2020 - 11.2022

Personal Secretary

Shafaq qureshi
08.2019 - 09.2022

Babysitter

Parents of autistic kid
01.2016 - 12.2021

School Van Driver

Private school pickups n drop off
01.2014 - Current

Working as Teacher Assistant

Peel district school board
01.2013 - Current

High School Diploma -

University of Karachi

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Shumaila Zeeshan