Shilpi Sharma
Mississauga,ON
Summary
Experienced Quality Assurance Engineer with a strong background in software testing and quality assurance. Proven ability to design and execute test cases for various software applications and systems, including conducting system and integration testing. Skilled in identifying gaps in requirements and issues in systems and communicating them effectively to the development team. Proficient in SQL and API testing, with experience in creating test data and performing regression testing. Collaborative team player with a track record of conducting walkthrough and communicating effectively with business analysts, developers, and stakeholders.
Overview
7
7
years of professional experience
Work History
Quality Assurance Engineer
Loblaws on the payrolls of Spexoid Tech Pvt Ltd
Mississauga, ON
11.2022 - Current
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Completed unit and regression tests on software and individual modules.
- Created detailed reports on the results of quality assurance tests conducted.
- Met project scope and delivery dates by planning optimal testing schedules.
- Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
- Conducted reviews of design documentation to verify compliance with quality assurance standards.
- Developed and implemented quality assurance standards for software products.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Monitored and facilitated bug resolutions to optimize software.
Quality Assurance Engineer
Spexoid Tech Pvt Ltd
Noida, Uttar Pradesh
10.2020 - 11.2022
- Requirement analysis, test designing, test execution and defect reporting.
- Conducted Walkthrough on Testing Requirement/Test Case Review with Business Analyst/SME/Development Team.
- Communicated with BA/developers to create Test Environment and prepared Data Generation before verification and validation.
- Created the Traceability Matrix to track the requirement coverage.
- Performed Test Execution including System, Integration, Functional, Regression, Ad-Hoc, End to End Testing.
- Executed SQL queries in SQL Server 2008 to ensure data is populated into the correct table and data integrity is maintained.
Senior Analyst
HCL Tech on payrolls of Spexoid Tech Pvt Ltd
Noida, Uttar Pradesh
07.2017 - 10.2020
- Backoffice support for IT services for Multiple European companies .
- Handling L1 trouble shooting , diagnosing the issue and try to resolve at our end to balance work load L2 team.
- keeping track of all unresolved incidents, tickets and follow up with different support team until the closure with defined SLA timelines.
- Real time acknowledgment and taking up ownership of IT infrastructure alerts.
- outage handling
- Responsible for managing daily /weekly /monthly performance reports
- coordination and managing relation with vendors and support staff.
- event monitoring using monitoring tools like BPPM,NETCOOL, HP-OVO
- worked with global customers and worked as 24*7 support engineer .
Education
Master of Engineering - Electical Engineering
Deen Bandhu Chotu Ram University
Haryana ,India08-2010
Bachelor of Engineering - Electrical Engineering
Hindi College of Engineering
Haryana ,India08-2008
Skills
- JIRA and Zephyr
- Database- MySql and Oracle DB
- API testing- Postman
- Mainframe Testing
- Microsoft Office
- Scrum Methodology
- Cross Browser Compatibility
- Automation Knowledge
- Requirements Traceability Matrix (RTM)
- Java Language
- Cucumber Framework
- Git & Github
- Selenium web driver
- Gherkin
- Jenkins
Timeline
Quality Assurance Engineer
Loblaws on the payrolls of Spexoid Tech Pvt Ltd
11.2022 - Current
Quality Assurance Engineer
Spexoid Tech Pvt Ltd
10.2020 - 11.2022
Senior Analyst
HCL Tech on payrolls of Spexoid Tech Pvt Ltd
07.2017 - 10.2020
Master of Engineering - Electical Engineering
Deen Bandhu Chotu Ram University
Bachelor of Engineering - Electrical Engineering
Hindi College of Engineering
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