Summary
Overview
Work History
Education
Skills
Strengths
Results
Certification
Social
Additional Information
Timeline
Generic

SHILPA SWAMY

Toronto,CA

Summary

Seasoned B2B Product Marketing leader with a Product Management background and domain expertise in AI, CXM, Enterprise SaaS, multiplayer game development, networking and telecom. Global business and engineering experience spanning 20 years at both big enterprises and start-ups. Insightful leader with strong interpersonal skills and ability to navigate with ease between being an individual contributor, team player and strategic leader.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Manager, Product Marketing Management

Unity Technologies
08.2022 - Current

Oversee the PMM function for Unity’s Multiplayer and Community Solutions, a portfolio of around 10 products, with a revenue of ~$107M in 2023

  • Orchestrated the launch of Unity Safe Voice, an AI-based anti-toxicity solution for multiplayer games. Responsible for end-to-end messaging, GTM strategy, launch execution, and sales enablement
  • Led a cross-functional initiative - Unity Multiplayer Solutions, bridging Unity Engine and Gaming Services with unified messaging and launch plans to improve awareness and brand perception
  • Content development for keynotes and presentations at key events like Game Developers Conference (GDC) and Unity’s flagship event Unite
  • Ensure stakeholder alignment and visibility across the business, including marketing, sales and product teams
  • Led and managed a team of 5 PMMs to ensure smooth execution of deliverables, maintaining team motivation in a difficult environment, and aligning with organizational goals

Director, Product Marketing

Alida Technologies
09.2021 - 05.2022

Led the launch of Alida’s products that pivoted them from market research to CXM. Promoted to lead and drive Alida’s PMM efforts including carving out industry-specific narratives for Alida’s product portfolio and managing the PMM team.

  • Crafted Alida’s new messaging and positioning to build a differentiated market position
  • Responsible for Alida’s quarterly product launches
  • Analyzed the CX market and identified suitable industries to sell and developed industry-specific narratives
  • Drove Alida’s analyst submissions to Gartner & Forrester
  • Led a team of three, driving Alida’s PMM efforts

Senior Product Marketing Manager

Alida Technologies
07.2020 - 09.2021
  • Key contributor in the company’s rebrand, transitioning from market research to customer experience
  • Launched two flagship products – Alida CXM and Alida Analytics
  • Responsible for gathering competitive intelligence, including producing battlecards and related enablement materials
  • Conducted market analysis and messaging for taking Alida’s product offerings to the SME market
  • Crafted Alida’s partner messaging and collateral

Senior Product Marketing Manager

B-Yond
09.2019 - 03.2020

First PMM hire at B-Yond, a B2B AI-startup in the telco space. Built foundational product messaging and GTM strategy and built marketing collateral from the ground up.

  • Transformed product messaging from feature-focused to solution-and pain-points-focused
  • Named products to create a unified brand identity
  • Developed sales decks for each product
  • Content & Collateral creation including blogs, whitepapers, and one-pagers
  • Event-related content creation and website copywriting

Product Marketing Manager

Aptum Technologies
07.2018 - 09.2019

Product Marketer responsible for Aptum’s connectivity portfolio including MPLS, SD-WAN and cloud connectivity services.

  • Developed a global go-to-market strategy for Aptum's connectivity services
  • Created and delivered Sales Enablement content

Product Marketing Manager

Aryaka Networks
03.2017 - 02.2018

Started in Aryaka as the 11th hire in a QA Engineer role. Over an 8-year tenure, successfully transitioned from QA to Product Management and ultimately into Product Marketing demonstrating a unique capacity for broadening my skillsets and the ability to evolve and adapt in a fast-paced company.

  • Developed product messaging and content strategy including all corporate and customer-facing technical material
  • Crafted messaging and content strategy for key technology partnerships (8X8, Zscaler & Palo Alto Networks)
  • Designed and launched Aryaka Partner Portal, which helped increase partner engagement
  • Authored two valuable marketing assets – “State of the WAN” report and “State of SD-WAN Connectivity “report, which helped generate significant qualified opportunities
  • Managed key analyst relationships with ongoing product/feature presentations and distribution of thought leadership material
  • Owned competitive analysis, including product comparisons, sales objection handling, sales playbooks, etc

Product Manager

Aryaka Networks
10.2013 - 02.2017
  • Managed the rollout of V2.0 of Aryaka’s customer-facing portal MyAryakaTM from requirement phase to product launch
  • Restructured pricing for including SKU restructuring and invoicing. New pricing led to greater transparency for customers while being flexible for the sales team to offer discounts or markups and shortened the overall sales cycle
  • Designed the first version of the Customer self-service portal to enable greater control for customers while reducing the need for ‘Aryaka support’

Senior Member Technical Staff

Aryaka Networks
07.2010 - 10.2013

Prior Engineering Experience

Nokia Siemens Networks | Wipro Technologies
08.2004 - 07.2010

Spent about 6 years in Quality Assurance including test strategy, automation strategy, test case planning and test execution of various network management systems

Education

MBA - Marketing

IIM, Bangalore
Bangalore
03.2017

Exchange Term - Marketing

Schulich School of Business
Toronto
12.2016

Bachelor of Science - Network And Telecommunications Engineering Technology

RV College of Engineering
Bangalore
03.2004

Skills

  • Product positioning & messaging
  • Competitive intelligence
  • GTM strategy
  • Product launches
  • Sales enablement
  • Analyst submissions
  • Market Research

Strengths

  • Objective decision making
  • Comfort with ambiguity
  • Conflict resolution
  • Adaptive
  • Influence without authority
  • Effective communication

Results

  • Analyst Recognition -Aryaka & Alida are on the respective Gartner quadrant(s) & Forrester Waves
  • Alida’s revenue mix moved to > 40% from newly launched products (in 2021)
  • Unity Safe Voice launch success as measured by press coverage, web traffic to new pages and beta sign-ups.

Certification

Forrester Mastering Customer Experience
Certification indicates knowledge, application, and experience in the discipline of customer experience (CX)

Social

Key Member of Alida’s DE&I Initiatives
▪ Collate all Alida’s internal initiatives to socialize across the organization, measure awareness and progress of initiatives.
▪ Manage Alida’s Women of Color ERG

Presiding Officer, Internal Complaints Committee, Aryaka

Additional Information

Short term faculty-led workshop

Technion, Tel Aviv, Israel
▪ Topic: “Start-up Nation with a focus on Culture, Innovation and Entrepreneurship”
▪ Winner of the “Lets Create Start-ups” competition

Timeline

Senior Manager, Product Marketing Management

Unity Technologies
08.2022 - Current

Director, Product Marketing

Alida Technologies
09.2021 - 05.2022

Senior Product Marketing Manager

Alida Technologies
07.2020 - 09.2021

Senior Product Marketing Manager

B-Yond
09.2019 - 03.2020

Product Marketing Manager

Aptum Technologies
07.2018 - 09.2019

Product Marketing Manager

Aryaka Networks
03.2017 - 02.2018

Product Manager

Aryaka Networks
10.2013 - 02.2017

Senior Member Technical Staff

Aryaka Networks
07.2010 - 10.2013

Prior Engineering Experience

Nokia Siemens Networks | Wipro Technologies
08.2004 - 07.2010

MBA - Marketing

IIM, Bangalore

Exchange Term - Marketing

Schulich School of Business

Bachelor of Science - Network And Telecommunications Engineering Technology

RV College of Engineering

Forrester Mastering Customer Experience
Certification indicates knowledge, application, and experience in the discipline of customer experience (CX)

SHILPA SWAMY