Shilpa Reddy Gudipati

Client: CIBC

• Managed complex engagements involving multiple teams and large budgets, consistently meeting or exceeding expectations.
• Collaborated with sales, delivery and service teams to manage seamless client experiences.
• Managed client expectations and mitigated potential conflicts, ensuring high level of customer satisfaction throughout engagement process.
• Consulted with teams on established best practices and process improvements.
• Developed strong relationships with key stakeholders, resulting in long-term partnerships and increased revenue.
• Met with clients to understand needs and develop proactive solutions.
• Cultivated culture of collaboration within team, enabling seamless execution of project deliverables at each stage of engagement process.

Client: CIBC

• Increased efficiency in testing procedures by developing and maintaining automated test scripts.
• Assessed new feature releases against established acceptance criteria, validating that functionality met or exceeded customer expectations before deployment into production environments.
• Participated in detailed design meetings and provided solutions based on domain level expertise knowledge on applications.
• Enhanced product reliability through meticulous identification, documentation, and reporting of defects.
• Maximized test coverage through careful prioritization of test cases based on risk assessment and impact analysis.
• Streamlined QA processes by conducting thorough root cause analysis and recommending corrective actions.
• Championed quality assurance best practices within organization, promoting culture focused on delivering exceptional products to customers.
• Involved in proposals for solving customer faced challenges within applications by using domain and technology level expertise.
• Enhanced client satisfaction by effectively managing cross-functional teams and delivering high-quality solutions.
• Provided estimates to various level of change requests, intakes and projects

Client: CIBC

Project: Rates System, Offer Management

• Handled automation testing projects for client using SOAP UI and Parasoft SOA Test tool
• QA Services include Test Planning, Risk Assessment Analysis, designing the scripts, execution, analyzing results and report generation
• Established strong communication channels with stakeholders, keeping them informed on testing progress and potential issues.
• Worked on various Web applications and web services in areas like Oracle, Java applications.
• Worked on migration projects like Weblogic to Jboss using Openshift and Oracle version upgrade
• Created SQL queries to validate data and automated using SOA Test tool.
• Kept scripts and test cases updated with current requirements.

Client: Blackberry

Project: Blackberry projects

• Handled performance testing projects for client
• QA Services include Test Planning, Risk Assessment Analysis, designing scripts, execution, analyzing results and report generation
• Worked on various Web applications and web services in areas like SAP, Oracle, Java applications.
• Created VuGen Test scripts and executed load testing using LoadRunner and monitored using Sitescope.
• Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
• Regularly communicated project progress with stakeholders through detailed written documentation and oral presentations, ensuring alignment and transparency.

Client: Ericsson

Project: IT Service Catalog application is used by the Ericsson employees to create the products by the local product/global product owners and those products are reviewed by the editor before publishing the product

• Assisted team with development of web-based applications in Agile environment.
• Assessed software bugs and compiled findings along with suggested resolutions for development team members.
• Verified acceptance by developing and implementing automated and manual application features and regression tests.
• Conducted regression testing of existing products.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Kept scripts and test cases updated with current requirements.
• Collaborated with QA team to test software quality through manual and automated testing.

Client: Rogers Communication Inc

Project: Family Sharing application to receive one bill with shared usage requires a less restrictive structure to allow the addition of data-only devices within the Family Plan offering.

• Create Test Plans and Test Strategy
• Analyze User Stories and create test cases in Rally
• Create automated Test Cases by using Groovy scripting in SOAPUI
• Created and executed load testing in SOAPUI
• Executed scenarios in Eclipse and log defects in Clear Quest.
• Generate Test Reports from Eclipse.
• Create Regression test suite by converting manual to automation test scripts
• Built automated test scripts to handle repetitive software testing work.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.

Client: Research in Motion

Project: RIM applications like Incident Management, Change Management, Asset Management

• Handling performance testing projects for client
• QA Services include Test Planning, Risk Assessment Analysis, designing scripts, execution, analyzing results and report generation
• Worked on various Web applications and web services in areas like SAP, Oracle, Java applications using LoadRunner.
• Involved in creating Test Plans, Test Cases, Test Scripts and Test Reports
• Involved in creating Risk Assessment Analysis
• Involved in setting up and monitoring the tools like Sitescope
• Performed performance testing for Remedy, Oracle, Java and SAP applications.
• Working on Quality Center for bug tracking
• Provide Knowledge Sharing sessions to offshore team
• Create Re-usable assets in the areas of performance testing and Administration tasks.
• Created and executed web service testing using Soap UI.
• Recording, analyzing, and verifying test results using HP QTP
• Analyze test cases and creating manual BPT components

Client: Ericsson

Project: QC Admin

• Handled Production Accreditation activities for complete Ericsson IT account
• PA Activities include License Management of Automation Tools, Assigning roles to user, setting up test environment, training resources on automation tools and handling Project Administration tasks in Quality Center.
• Studied and identified requirement of functional and performance testing on various applications that were handled by Ericsson IT account
• Preparing Test Scripts using QTP and JMeter
• Involved in creating Test Plans, Test Cases and Test Reports
• Provided Knowledge Sharing sessions to offshore team

Client: Motorola, Qualcomm, IDRBT

Project: TCS Assurance Service Practice helps clients and enterprises adopt systematic approaches, streamlined automation procedures and standardized process during testing

As a Performance Test Engineer

• Conducted Load Test, Scalability Test and Stress Test using tools like LoadRunner, Performance Center, and WebLoad, NeoLoad, JMeter.
• Involved in creating Performance Test Cases and Test Reports.
• Evaluated performance testing tools and identified advantages and disadvantages
• Involved in identifying bottlenecks.
• Given Training/demos on Performance Testing Tools to rest of team
• Given Performance Testing support to different projects in terms of technical and basic level.
• Moderated HP LoadRunner Discussion Forums
• Created Performance Test Process Handbook
• Involved in running QTP RAFT scripts in LoadRunner
• Analyzed complex system behavior to identify performance anomalies and recommend remediation strategies.
• Managed multiple concurrent projects while meeting stringent deadlines due to effective task prioritization skills.

Client: nVidia

Project: System Health Checkup for the intranet users in NVIDIA to raise tickets for their system problems

• Involved in Functional Testing, Performance Testing.
• Design Test Plan, Test Cases and Test Summary Report.
• Execution of Test Cases.
• Collaborated with cross-functional teams to identify system requirements and develop effective test strategies.
• Checked configuration files and logs to uncover root causes of problems.
• Reporting and Tracking Bugs.

Client: Adayana Systems Inc

Project: Leadership Competency Development Toolkit, Mass Mailing Software, US Cellular

• Supported timely project completion through efficient prioritization and execution of test tasks.
• Developed and maintained quality assurance procedure documentation.
• Involved in Manual Testing
• Modified and executed scripts and developed new scripts as per test requirements.
• Preparing test cases and executing them as per Test plan.
• Involved in Functional and Regression testing.
• Reporting and Tracking Bugs using Bugzilla.
• Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in more stable product.