Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Shilpa Puri

Administrator Manager
Alberta ,AB

Summary

Focused Administrative manager with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and efficient Administrative Manager supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Administrative Manager

Sai Computer
04.2013 - 04.2024
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Organized and updated databases, records and other information resources.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Created organized filing system to manage department documents.
  • Negotiated and executed contracts on behalf of department.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Created reports, presentations and other materials for executive staff.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Verified customer information for orderly, up-to-date online systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Coordinated customer, vendor and stakeholder relations for smooth communication flows.
  • Met department budgets by monitoring and reporting on office expenses.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Built and managed processes for tracking and monitoring department performance.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Sales Administration Officer

JMD INFOTECH
06.2010 - 02.2012
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Organized promotional events and interacted with community to increase sales volume.
  • Managed accounts to retain existing relationships and grow share of business.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Education

B'ed - Sanskrit And Classical Indian Languages

Maharishi Dayanand University

Bachelor Of Arts - Sanskrit

Bharti College

Master Of Arts - Sanskrit

Miranda House

High School Diploma -

OXFORD PUBLIC SCHOOL

Skills

  • P>Administrative support

  • P>Office administration

  • P>Documentation and control

  • P>Scheduling

  • P>Payroll and budgeting

  • P>Business administration

  • P>Travel coordination

  • P>Performance improvement

  • P>Workflow planning

  • P>Office management

  • P>Relationship building

  • P>Expense reporting

  • P>Credit and collections

  • P>Staff Management

  • P>Bookkeeping

Timeline

Administrative Manager

Sai Computer
04.2013 - 04.2024

Sales Administration Officer

JMD INFOTECH
06.2010 - 02.2012

B'ed - Sanskrit And Classical Indian Languages

Maharishi Dayanand University

Bachelor Of Arts - Sanskrit

Bharti College

Master Of Arts - Sanskrit

Miranda House

High School Diploma -

OXFORD PUBLIC SCHOOL
Shilpa PuriAdministrator Manager