Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shilpa Arora

Winnipeg

Summary

Dynamic professional with a proven track record in teaching Assistant, event coordination and Mexican Restaurant as a waitress. Skilled in fostering teamwork and active listening, I excel in creating memorable experiences,Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Waitress Trainer

Mexican Restaurants
04.2022 - 05.2023
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
  • Managed high-volume orders efficiently during peak hours while maintaining service quality.
  • Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
  • Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.

Teacher’s Assistant

Mother's Pride School
08.2017 - 11.2019
  • Supported classroom activities by preparing instructional materials and resources.
  • Observed and reported on student behavior to support developmental needs.
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.

Event Coordinator

FREELANCER
11.2010 - 04.2016
  • Coordinated logistics for events, ensuring timely setup and adherence to schedules.
  • Coordinated schedules and timelines for events.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.

Education

High School Diploma -

SAM PUBLIC SCHOOL
DELHI, INDIA
08-2008

Bachelor of Arts - Arts

UNIVERSITY OF DELHI
DELHI, INDIA
03-2013

NURSERY PRIMARY TEACHER'S TRAINING -

SAM HIGGINBOTTOM UNIVERSITY
DELHI, INDIA
12-2016

Master of Arts - English

SAM HIGGINBOTTOM UNIVERSITY
ALLAHABAD
09-2016

Bachelor of Early Childhood Care And Education - Early Childhood Care And Education

NATIONAL INSTITUTE OF OPEN SCHOOLING
DELHI, INDIA
04-2016

Skills

  • Patience
  • creativity
  • teamwork
  • active listening

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Waitress Trainer

Mexican Restaurants
04.2022 - 05.2023

Teacher’s Assistant

Mother's Pride School
08.2017 - 11.2019

Event Coordinator

FREELANCER
11.2010 - 04.2016

High School Diploma -

SAM PUBLIC SCHOOL

Bachelor of Arts - Arts

UNIVERSITY OF DELHI

NURSERY PRIMARY TEACHER'S TRAINING -

SAM HIGGINBOTTOM UNIVERSITY

Master of Arts - English

SAM HIGGINBOTTOM UNIVERSITY

Bachelor of Early Childhood Care And Education - Early Childhood Care And Education

NATIONAL INSTITUTE OF OPEN SCHOOLING
Shilpa Arora