Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shilp Chhatrala

North York,ON

Summary

Results-driven Sales Account Manager with a passion for building strong customer relationships and exceeding sales targets. Leveraging a proven track record of effective communication, problem-solving, and strategic planning to drive business growth. Excited to contribute to Uline's sales culture and deliver outstanding customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Produce Sales Associate

Walmart
08.2022 - Current
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Leverage excellent communication and presentation skills to effectively convey the value of Walmart's products and services.
  • Participate in weekly learning and strategy meetings with leadership, contributing insights and innovative ideas.

Business Development Associate

Cockhem Industry
05.2020 - 05.2021
  • Conduct annual on-site customer consultations, utilizing Cockhem extensive catalog of over 40,000 products to provide tailored business solutions.
  • Collaborate with the sales support team to deliver legendary customer service, ensuring client needs are met promptly and effectively.
  • Plan and execute approximately 20 sales visits per week, maintaining a strong balance between office planning and client interactions.Engaged with customers to build business relationships.
  • Communicated with local organizations to build networks and develop leads.
  • Developed business pipeline using cold and warm techniques.
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Negotiated contracts and closed sales with new and existing clients.
  • Enhanced sales techniques and marketing plans to strengthen business development efforts.
  • Successfully manage and nurture existing accounts while consistently bringing in new business, resulting in consistent revenue growth within the territory.


Sales Representative

Kigs Technologies
11.2019 - 04.2020
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.

Intern

Hotel Lords Inn
04.2019 - 09.2019
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Collaborated closely with sales team to manage leads and help with proposals.
  • Managed customer expectations and helped navigate sales processes.
  • Sat in on sales team trainings to learn successful selling tactics and persuasion techniques.
  • Managed campaigns for various clients that consistently exceeded sales goals.
  • Completed closing and reporting functions and prepared journal entries.
  • Prepared monthly closings by creating journal entries and reconciling accounts.

Education

Global Business Management - Sales

Georgian College of Applied Arts And Technology
Barrie, ON
08.2023

BBA - Sales And Marketing

GLS University
India
07.2020

Skills

  • Strategic Planning
  • Business Development
  • Customer Consultations
  • Sales Strategy
  • Problem-Solving
  • Communication
  • Presentation Skills
  • Team Collaboration
  • Time Management
  • Consultative Sales Approach
  • Goal-Driven
  • Customer Retention Abilities

Certification

  • Certified Digital Marketer, Udemy, 2 months
  • Investments Funds In Canada(IFIC)- Pursuing, Approximately completion date- 30/09/2023

Timeline

Produce Sales Associate

Walmart
08.2022 - Current

Business Development Associate

Cockhem Industry
05.2020 - 05.2021

Sales Representative

Kigs Technologies
11.2019 - 04.2020

Intern

Hotel Lords Inn
04.2019 - 09.2019

Global Business Management - Sales

Georgian College of Applied Arts And Technology

BBA - Sales And Marketing

GLS University

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Shilp Chhatrala