SHILOH BRAKUS
Modesto
Summary
Dedicated Case Manager with a proactive approach to client advocacy and support. Skilled in navigating complex situations and developing individualized service plans that enhance clients' quality of life. Strong communication and collaboration foster effective relationships with multidisciplinary teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Service Provider Intern
DRAIL
Modesto
08.2025 - 05.2026
- Facilitated access to public benefits for individuals with disabilities, including Social Security Administration (SSA), Employment Development Department (EDD), and In-Home Supportive Services (IHSS), enhancing their financial stability.
- Streamlined referrals to community resources, including Valley Mountain Regional Center (VMRC), housing programs, and mental health services, improving client resource accessibility.
- Guided clients and families in navigating available resources, increasing their access to essential services.
- Supported clients in developing independent living and self-advocacy skills.
- Conducted client intakes, needs assessments, and maintained accurate case documentation.
- Collaborated with staff and external agencies to ensure effective service delivery.
- Maintained confidentiality while working with diverse and underserved populations.
Case Manager
Central Valley Training Center
Stockton
03.2025 - 08.2025
- Coordinated meetings among clients, family members, and health care providers to facilitate effective treatment planning.
- Created individualized service plans for each client based on their abilities, interests, goals and preferences.
- Designed and implemented behavior management plans for participants, enhancing their ability to engage in therapeutic activities.
- Maintained accurate records of client progress and documented all client contacts to ensure continuity of care.
Lead Health and Wellness Coach
Elevation Behavioral Health
Agoura Hills
04.2024 - 01.2025
- Coordinated admissions, discharges, and transfers of clients within the facility to ensure seamless transitions.
- Collaborated with healthcare professionals, such as psychiatrists or therapists, to enhance client care.
- Facilitated recreational activities to lower stress levels and promote overall well-being among clients.
- Provided emotional support during times of difficulty or setback.
- Communicated effectively with diverse personalities to foster understanding and support.
- Oversaw day-to-day home operations in compliance with regulations and company standards.
Residential Counselor
GLOM
Lodi
04.2022 - 03.2024
- Executed crisis intervention strategies to successfully de-escalate situations with agitated or violent patients.
- Monitored patients' physical and emotional well-being and reported unusual behavior or physical ailments to medical staff.
- Facilitated positive behaviors in clients by role modeling effective behavior management techniques during interactions.
- Carried out safety rounds and supervised activities.
- Adjusted swiftly to changing environments while upholding professional standards of practice.
Caregiver
Pacific Medical Resources
Eureka
12.2019 - 03.2022
- Developed meaningful relationships with clients, understanding their personal stories and daily routines.
- Communicated effectively with clients, families, and healthcare professionals to ensure coordinated care.
- Encouraged client independence and promoted dignity in daily activities.
- Fostered trust and respect through positive interactions with clients and care team members.
- Implemented safety measures for each patient by providing assistance with transfers, ambulation and positioning devices.
- Reviewed shift reports to ensure accurate information transfer between staff.
Education
Bachelor of Arts (B.A.) - Psychology
Humboldt State University
Arcata, CA12-2021
Master of Arts - Social Work
California State University, Stanislaus
Turlock, CA03-2026
Skills
- Case management
- Client advocacy
- Crisis intervention
- Resource coordination
- Agency collaboration
- Organizational skills
- Teamwork and collaboration
Certification
- Water Safety for Parents and Caregivers
- Adult, Child, Infant CPR & AED Training (BLS)
- CPI Training
References
References available upon request
Timeline
Community Service Provider Intern
DRAIL
08.2025 - 05.2026
Case Manager
Central Valley Training Center
03.2025 - 08.2025
Lead Health and Wellness Coach
Elevation Behavioral Health
04.2024 - 01.2025
Residential Counselor
GLOM
04.2022 - 03.2024
Caregiver
Pacific Medical Resources
12.2019 - 03.2022
Bachelor of Arts (B.A.) - Psychology
Humboldt State University
Master of Arts - Social Work
California State University, Stanislaus