Enthusiastic healthcare professional with management knowledge and experience, eager to learn and contribute to business success and continuity. Knowledgeable about industry operational practices and employee management standards. Highly organized, dedicated, and focused emerging professional motivated to develop expertise and improve operations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Intern
Lifelabs
Burnaby, British Columbia
03.2021 - 01.2022
Analyzed data to provide insights into the current operations and identify areas of improvement.
Prepared presentations highlighting improvements made in operations throughout the year.
Worked closely with IT personnel on troubleshooting technical issues related to business software.
Developed and documented operational procedures to ensure efficient operations.
Maintained records of all operational activities including budgeting, staffing, scheduling.
Monitored employee productivity and provided feedback on their performance.
Provided assistance with implementing new policies that improve efficiency within the workplace.
Created reports summarizing performance metrics and presented findings to senior management.
Assisted in developing long-term plans for improving overall efficiency within the organization.
Mecical Lab Technologist and Shift Supervisor
PHSA
Vancouver, BC
03.2019 - 05.2021
Collaborated with physicians, nurses, researchers, and other healthcare professionals to develop treatment plans based on lab results.
Provided guidance and training to junior technicians in laboratory operations and safety procedures.
Reviewed technical procedures to ensure compliance with safety regulations.
Attended conferences or workshops related to medical laboratory science.
Developed new methods for analyzing samples using advanced technology such as PCR or ELISA techniques.
Operated complex laboratory equipment including microscopes, centrifuges, spectrophotometers, chromatographs, and cell counters.
Assisted in developing policies or protocols related to lab operations.
Conducted quality control testing to ensure accuracy of results.
Participated in research projects related to disease diagnosis or treatment options.
Adhered to all federal regulations regarding patient privacy.
Participated in the development and validation of new laboratory tests and procedures, enhancing service offerings.
Emergency Department Registrar
Medical university of Iran
Tehran, British Columbia
01.1999 - 03.2003
Participated in quality improvement initiatives related to Emergency Department services.
Performed administrative duties such as scheduling appointments, answering phones, and filing documents.
Educated patients on their diagnosis, prescribed treatments, and follow-up care plans.
Prepared discharge summaries for discharged patients from the Emergency Department.
Reviewed test results and alerted physicians to any abnormalities or changes in patient health status.
Served as a liaison between hospital administration and emergency services personnel.
Interpreted laboratory results, radiology reports, vital signs, and clinical data to assess patient conditions.
Facilitated communication between physicians, nurses, allied health professionals, management staff and patients' families.
Managed daily operations of the Emergency Department including staffing assignments.
Conducted orientation programs for new personnel in the department.
Processed patient insurance information and billing paperwork.
Maintained accurate medical records for patients in the department.
Ensured compliance with all safety regulations within the department.
Provided direction and guidance to nursing staff in the Emergency Department.
Collaborated with healthcare professionals regarding patient care plans.
Coordinated with other departments to ensure timely patient care.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Assisted physicians with finalizing reports, speeches or presentations.
Education
Bachelor of Management - Technology Management
British Columbia Institute of Technology
Burnaby, BC
07-2022
Diploma in Medical Technology - Medical Lab Science
Mohawk College of Applied Arts And Technology
Hamilton, ON
06-2009
Bachelor of Science - Medical Laboratory Science
Tehran University
Iran
06-1998
Some College (No Degree) - Healthcare Leadership
British Columbia Institute of Technology
Burnaby, BC
Some College (No Degree) - Applied Disaster And Emergency Studies
Tehran University
Iran
Skills
Adaptability and Flexibility
Teamwork and Collaboration
Multitasking
Task Prioritization
Analytical Skills
Time Management
Goal Setting
Self Motivation
Experience in leadership
Organizational Skills
Problem-solving abilities
Effective Communication
Attention to Detail
Certification
CSMLS ( Canadian Society of Medical lab Science ) License since 2009
Timeline
Operations Intern
Lifelabs
03.2021 - 01.2022
Mecical Lab Technologist and Shift Supervisor
PHSA
03.2019 - 05.2021
Emergency Department Registrar
Medical university of Iran
01.1999 - 03.2003
Bachelor of Management - Technology Management
British Columbia Institute of Technology
Diploma in Medical Technology - Medical Lab Science
Mohawk College of Applied Arts And Technology
Bachelor of Science - Medical Laboratory Science
Tehran University
Some College (No Degree) - Healthcare Leadership
British Columbia Institute of Technology
Some College (No Degree) - Applied Disaster And Emergency Studies