Shikha Kaur Gautam
Brampton,ON
Summary
Accomplished Branch Manager with 10+ years background in Sales and visa processing in India , now actively looking for relevant jobs in any position. Core competencies in Sales PR and Media sales, IT, Oracle ERP, HTML, Visa documentation, customer service, HR Post graduation in Entrepreneur Business. under process Language English, German, Punjabi and Hindi
Overview
12
12
years of professional experience
Work History
Order Picker Operator
Walmart.com
11.2022 - 03.2023
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Followed orders precisely for correct items, sizes and quantities.
- Safely and securely loaded items to prevent damage during transport.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves to match planogram images and instructions.
Branch Manager
Star Global Education Alliance
12.2021 - 09.2022
- Achieve sales target before deadline based on sales forecast, adapting global immigration pattern, and marketing campaign
- Contribute 55% direct and indirect to the company's total turnover
- Increased 30% incoming inquiries by handling PR and media branding and media sales
- Implemented strategy to hit client referrals 'expositional account' openings
- Supervise recruitment for new employees matching companies' targeted growth and policy
- Prepare and analyze reports to identify and resolve personnel issues and make recommendations for improving the organization's personnel policies and practices
- Set up and evaluate candidate testing facility, before visa ling
- Coordinating with 3rd party IT to bring transparent and easy tracking for clients' documentation status
- Examine legislative, arbitration, and collective bargaining trends.
- Review staff performance and provide training for staff as required
- Review and approve documents before ling
- Provided assistance and solutions to clients on complicated type of visa or permit that was appropriate to apply
- Supervise and track documents and updating to high confidential clients
Assistant Manager
Nexco MigrationPvt Ltd
10.2019 - 12.2021
- Structure out Fees and application ling module
- Documenting Applications for Student, Work, Visitor, and Partnership visas of clients.
- Processing visa applications for Online, Offline, Onshore and Offshore applicants.
- Arranging and Scheduling practices for students and clients.
- Identifying sector-required and providing training facility development.
- Managed over 50 customer calls per day.' or, "Increased sales by 10%".
- Acted as bridging thegap between team needs and management needs
- Managing Branch facilitation and supervising remodelling
Assistant Manager
Rajni Garg Visa
04.2015 - 09.2019
- Help negotiate and interpret labour contracts.
- Plan theorganization's personnel, training, or labour relations initiatives.
- Prepare staff predictions to plan for hiring.
- Recruited, interviewed and hired employees and implemented amentoring program to promote positive feedback and engagement.
- Represent theorganization at personnel hearings.
- Examine employee development, language, and health and safety needs.
- Manage human resources by matching individuals
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Customer Services Assistant
TT Services, Consultancy Pvt Ltd
11.2010 - 04.2015
- Maintained consistent dynamic atmosphere with enthusiasm and purpose to enhance customer experience and satisfaction
- Achieved established sales targets by generating new customer accounts.
- Provided friendly and professional assistance to employees, visitors and customers.
- Performed basic and advanced customer assessments.
- Training From “SPICE” Grow For Indian Airline
- Reservation Process, Diploma In ATMI From AKIKO Planet (IATA)
Entrepreneur Business
Canadore College
05.2014
- Current
- Degree: Post Graduation
- Human Resources Management, Sikkim Manipal
Master
Indira Gandhi National
05.2011
- Degree: Bachelor Of Science2008 Diploma In Aviation And Hospitality Management
- From AHA2008 Certi cate In Galileo, Fidelio And Red Cross Training
Operation In Charge
Common Wealth Delhi
01.2010
- Consulted with customers to gain feedback and address service concerns.
- Conducted client or market surveys to obtain information about potential customers.
Education
Post Graduate Diploma - Entrepreneurship Management
Canadore College of Applied Arts And Technology
North Bay, ON04.2023
MBA - Human Resource Management
Sikkim Manipal University
Sikkim, India05.2014
Bachelor of Science -
Indira Gandhi National Open University
Delhi, India05.2011
Skills
- HTML
- Oracle Erp
- Business Knowledge
- Social Media Communications
- Research
- Spreadsheets
- Digital Communication
- Reporting
- Communicative
- Idea Exchange
- Detail-Oriented
- Professional Attitude
- Team Building
- Planning
- Risk Management
- People Skills
- Account Analysis
- Operations
- Interpersonal Skills
- Revenue Generations
- Key Account Relations
- Sales Focus
- File Manager
Additional Information
- Willing to relocate in Ontario and driving license under process.
- Availability full-time 24X7
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
Order Picker Operator
Walmart.com
11.2022 - 03.2023
Branch Manager
Star Global Education Alliance
12.2021 - 09.2022
Assistant Manager
Nexco MigrationPvt Ltd
10.2019 - 12.2021
Assistant Manager
Rajni Garg Visa
04.2015 - 09.2019
Entrepreneur Business
Canadore College
05.2014
Master
Indira Gandhi National
05.2011
Customer Services Assistant
TT Services, Consultancy Pvt Ltd
11.2010 - 04.2015
Operation In Charge
Common Wealth Delhi
01.2010
Post Graduate Diploma - Entrepreneurship Management
Canadore College of Applied Arts And Technology
MBA - Human Resource Management
Sikkim Manipal University
Bachelor of Science -
Indira Gandhi National Open University
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