SHIKHA MADAN
Surrey,British Columbia
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
18
18
years of professional experience
Work History
Office-cum-Administrative Assistant
Reliable Enterprises Ltd. - A landscaping Company
, Canada
2023.08 - 2024.01
- Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees
- Takes customer complaints or issues and pass them on to the appropriate parties
- Creates and distributes company memos through email and telephone calls
- Schedules and maintains the calendar of company executives
- Coordinates the booking and setting up of meeting rooms
- Organizes and files company documents either electronically or with a paper filing system
- Provides support for teams when necessary.
Accounts Payable
NATT Enterprises (Trucking company)
, Canada
2023.04 - 2023.06
- Completing payments and controlling expenses by receiving, processing, verifying, and reconciling invoices
- Reconciling processed work by verifying entries and comparing system reports to balances
- Paying employees by receiving and verifying expense reports using company-specific accounting software
- Verifying vendor accounts by reconciling monthly statements and related transactions.
Front Desk Coordinator
Soft Help Services Pvt. Ltd.
, India
2015.06 - 2023.01
- Managed calls, inquiries, and messages
- Oversaw front desk operations and staff
- Efficiently handled mail and email distribution
- Scheduled appointments and ensured quality service.
Clerk-cum-Computer Operator
Dyal Singh College Trust Society, Karnal
2012.02 - 2015.02
- Assisted in audit processes
- Managed daily correspondence and records.
Account Assistant (MGNREGA)
Mini Secretariat. (Additional Deputy Commissioner Office)
2008.09 - 2011.07
- Managed MIS System for MGNREGA Scheme
- Oversaw reports and queries
- Maintained daily accounting books.
Junior Consultant
IGNOU (Regional Office)
2007.12 - 2008.01
- Handled student database and admission forms.
Data Entry Operator (DEO)
Civil Hospital CHC
2006.05 - 2006.10
- Generated monthly reports and reported to CHC SMO (Senior Medical Officer)
Education
Skills
- Front Desk Management
- Customer Service
- Appointment Scheduling
- Financial Operations
- Records Management
- Time Management
- Multitasking
- Teamwork
- Communication
- Calendar Management
- Scheduling
- Reception oversight
- Clerical Support
- Data Entry
- Invoice Processing
- Meeting planning
- Documentation and Recordkeeping
Educationqualification
- B. Com, Govt. P.G College Karnal, 2005
- 12th, C.B.S.E. Board, 2002
Languages
- English
- Hindi
- Punjabi
- Basic French
Timeline
Office-cum-Administrative Assistant
Reliable Enterprises Ltd. - A landscaping Company
2023.08 - 2024.01
Accounts Payable
NATT Enterprises (Trucking company)
2023.04 - 2023.06
Front Desk Coordinator
Soft Help Services Pvt. Ltd.
2015.06 - 2023.01
Clerk-cum-Computer Operator
Dyal Singh College Trust Society, Karnal
2012.02 - 2015.02
Account Assistant (MGNREGA)
Mini Secretariat. (Additional Deputy Commissioner Office)
2008.09 - 2011.07
Junior Consultant
IGNOU (Regional Office)
2007.12 - 2008.01
Data Entry Operator (DEO)
Civil Hospital CHC
2006.05 - 2006.10