SHIKHA MADAN
Surrey,British Columbia
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
18
18
years of professional experience
Work History
Office-cum-Administrative Assistant
Reliable Enterprises Ltd. - A landscaping Company
, Canada
08.2023 - 01.2024
- Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees
- Takes customer complaints or issues and pass them on to the appropriate parties
- Creates and distributes company memos through email and telephone calls
- Schedules and maintains the calendar of company executives
- Coordinates the booking and setting up of meeting rooms
- Organizes and files company documents either electronically or with a paper filing system
- Provides support for teams when necessary.
Accounts Payable
NATT Enterprises (Trucking company)
, Canada
04.2023 - 06.2023
- Completing payments and controlling expenses by receiving, processing, verifying, and reconciling invoices
- Reconciling processed work by verifying entries and comparing system reports to balances
- Paying employees by receiving and verifying expense reports using company-specific accounting software
- Verifying vendor accounts by reconciling monthly statements and related transactions.
Front Desk Coordinator
Soft Help Services Pvt. Ltd.
, India
06.2015 - 01.2023
- Managed calls, inquiries, and messages
- Oversaw front desk operations and staff
- Efficiently handled mail and email distribution
- Scheduled appointments and ensured quality service.
Clerk-cum-Computer Operator
Dyal Singh College Trust Society, Karnal
02.2012 - 02.2015
- Assisted in audit processes
- Managed daily correspondence and records.
Account Assistant (MGNREGA)
Mini Secretariat. (Additional Deputy Commissioner Office)
09.2008 - 07.2011
- Managed MIS System for MGNREGA Scheme
- Oversaw reports and queries
- Maintained daily accounting books.
Junior Consultant
IGNOU (Regional Office)
12.2007 - 01.2008
- Handled student database and admission forms.
Data Entry Operator (DEO)
Civil Hospital CHC
05.2006 - 10.2006
- Generated monthly reports and reported to CHC SMO (Senior Medical Officer)
Education
Skills
- Front Desk Management
- Customer Service
- Appointment Scheduling
- Financial Operations
- Records Management
- Time Management
- Multitasking
- Teamwork
- Communication
- Calendar Management
- Scheduling
- Reception oversight
- Clerical Support
- Data Entry
- Invoice Processing
- Meeting planning
- Documentation and Recordkeeping
Educationqualification
- B. Com, Govt. P.G College Karnal, 2005
- 12th, C.B.S.E. Board, 2002
Languages
- English
- Hindi
- Punjabi
- Basic French
Timeline
Office-cum-Administrative Assistant
Reliable Enterprises Ltd. - A landscaping Company
08.2023 - 01.2024
Accounts Payable
NATT Enterprises (Trucking company)
04.2023 - 06.2023
Front Desk Coordinator
Soft Help Services Pvt. Ltd.
06.2015 - 01.2023
Clerk-cum-Computer Operator
Dyal Singh College Trust Society, Karnal
02.2012 - 02.2015
Account Assistant (MGNREGA)
Mini Secretariat. (Additional Deputy Commissioner Office)
09.2008 - 07.2011
Junior Consultant
IGNOU (Regional Office)
12.2007 - 01.2008
Data Entry Operator (DEO)
Civil Hospital CHC
05.2006 - 10.2006
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