SHIKHA AKTAR
Toronto,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Canada-Wide Parking Inc.
05.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors..
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Observed strict confidentiality rules to maintain data integrity and protect clients.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Administrative Assistant
Elspeth Heyworth Centre for Women
11.2020 - 08.2021
- Performed intake registration
- Provided administrative support in organizing community events
- Provided interpretation and translation for clients
- Worked with counselors for inserting clients information in database
- Organized clothing distribution program
Sessional Bookstore Clerk
University of Toronto Mississauga
08.2019 - 10.2019
- Answered inquiries related to the location of books, merchandise, and other items on sale in the bookstore
- Handled customer questions and provided information on procedures or policies
- Used time efficiently when not serving customers by pricing merchandise, stocking shelves and taking inventory of supplies
- Sorted and placed materials or items on racks, shelves, and bins in keeping with predetermined sequence
- Prepared product for shipment by packing items according to order sheet.
Sales Associate
Le Château
08.2017 - 05.2018
- Served customers promptly and knowledgeably
- Trained new cashiers and sales associates
- Prepared for promotions by rearranging stocks, adding signage, and retagging merchandise
- Calculated sales price and worked with floor associates to correct issues
Education
Bachelor of Arts - Social Sciences And Religion
University of Toronto
08.2024
Skills
- Microsoft Office
- Cash Deposit Preparation
- Customer Service
- Time Management
- Administrative Support
- Telephone Reception
- Process Payments
- Data Entry
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Timeline
Administrative Assistant
Canada-Wide Parking Inc.
05.2022 - Current
Administrative Assistant
Elspeth Heyworth Centre for Women
11.2020 - 08.2021
Sessional Bookstore Clerk
University of Toronto Mississauga
08.2019 - 10.2019
Sales Associate
Le Château
08.2017 - 05.2018
Bachelor of Arts - Social Sciences And Religion
University of Toronto
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