SHIKHA
Delta
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Security Officer
Fusion Security
01.2024 - 01.2025
- Dealing with customers
- Scan the checkpoints
- Write Incident Reports.
- Monitor CCTV Cameras.
- Respond to emergencies and threats.
- Access Controller.
Security Officer
Blackbird Security
07.2023 - 12.2023
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to deter unauthorized activities.
- Responded promptly to incidents, providing detailed reports for further investigation.
- Collaborated with law enforcement during emergencies, enhancing response effectiveness.
Office Administrative Assistant
Tech Hub
09.2022 - 07.2023
- Schedule and confirm appointments and meetings of employer
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- May supervise and train office staff in procedures and in use of current software.
- Developed and executed training programs, improving staff performance and service quality.
- Coordinated office operations, ensuring seamless communication between departments.
- Streamlined administrative processes, reducing turnaround times for project approvals.
- Assisted in preparing reports and presentations for senior management meetings.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Material Handler
TJX Warehouse
09.2020 - 11.2021
- Receiving the material
- Picking and Packaging
- Ticketing the material.
- Scanning the material using barcode scanner.
Material Handler
Cdmv
03.2022 - 09.2022
- Receiving the material
- Counting the material.
- Check the lot number of each product.
- Scan the product using scanner.
Security Officer
Tag Security Service Inc.
06.2021 - 09.2021
- Write Incident Reports.
- Monitor CCTV Cameras.
- Respond to emergencies and threats.
- Access Controller.
Operation Executive
Planet Edu Pvt Ltd
01.2013 - 03.2018
- Conduct different exams (IELTS, OET, LIFE SKILLS)
- Handle technical issues at the exam center.
- Organize Student’s data and handle the backend.
- Train and assist new employees.
Education
PG Diploma - Mobile Application Development
Cambrian College of Applied Arts And Technology
North York04.2021
Masters - Computer Science
Guru Nanak Dev University
India05.2019
Bachelor - Computer Application
Guru Nanak Dev University
India05.2015
Skills
- Conceptualizing creative ideas with clients
- Friendly, positive attitude
- Attention to detail
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Computer skills
- Calm under pressure
- Problem resolution
- Organization and time management
- Emergency management
- Perimeter security
- Visitor management
- Legible report writing
Language
English
Full Professional
Timeline
Security Officer
Fusion Security
01.2024 - 01.2025
Security Officer
Blackbird Security
07.2023 - 12.2023
Office Administrative Assistant
Tech Hub
09.2022 - 07.2023
Material Handler
Cdmv
03.2022 - 09.2022
Security Officer
Tag Security Service Inc.
06.2021 - 09.2021
Material Handler
TJX Warehouse
09.2020 - 11.2021
Operation Executive
Planet Edu Pvt Ltd
01.2013 - 03.2018
Bachelor - Computer Application
Guru Nanak Dev University
PG Diploma - Mobile Application Development
Cambrian College of Applied Arts And Technology
Masters - Computer Science
Guru Nanak Dev University
Internship And Training
- Sep2020-April2021 Completed 8 months of internship at Canada Brand Builders Mississauga, ON.The training was given on how to make a website by Using Html and CSS.
Supporting Qualifications
- Microsoft
- MS Excel, MS Word, MS PowerPoint, MS outlook