Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SHIH YUAN CHEN

VANCOUVER,British Columbia

Summary

I have nearly two years of hands-on experience working in the front of house at a restaurant. My responsibilities included greeting guests, taking orders accurately, delivering food to tables, and ensuring customer satisfaction throughout the dining experience. These experiences have helped me develop strong communication and multitasking skills in a fast-paced environment, and I work well with my team to maintain a positive and efficient working atmosphere.

Overview

6
6
years of professional experience

Work History

Product Manager

Soonestexpress
03.2022 - 05.2025

1. Communicated effectively with team members to deliver updates on project milestones and deadlines.

2. Developed product documentation to communicate upcoming features and products to internal teams.

3. Assist customers to handle product anomalies and contact relevant companies

4. Discuss product advantages and disadvantages with the company's business sales and participate in visits to understand customers

Restaurant Server

Sudak Korean Restaurant
07.2020 - 06.2021

1. Assist customers with ordering and cashiering

2. Assist the guests in barbecuing

3. Recommended popular dishes to the customers

4. Clean the table after the guests leave

Restaurant Server

Hot7
05.2019 - 03.2020

1. Assist customers with seating、ordering、serving the dishes、tableside service

2. Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.

3. Cleaned tables and reset them quickly and efficiently


Education

International Trade

Chung Yuan Christian University
Taiwan,Taoyuan
06-2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Customer satisfaction
  • Suggestive selling

Languages

English
Limited Working
Chinese (Mandarin)
Full Professional

Timeline

Product Manager

Soonestexpress
03.2022 - 05.2025

Restaurant Server

Sudak Korean Restaurant
07.2020 - 06.2021

Restaurant Server

Hot7
05.2019 - 03.2020

International Trade

Chung Yuan Christian University
SHIH YUAN CHEN