SHIHNAZ khan

• I manage third-party logistics operations by serving as the primary liaison between retail clients and internal 3PL teams,including warehousing, transportation, and customer service.
• I excel at selecting the most cost-effective and time-efficient shipping solutions, whether leveraging LTL for smaller loads or TL for high-volume shipments—while coordinating road, rail, and carrier networks to ensure timely and optimized deliveries.
• I have consistently contributed to achieving company goals, ensuring 100% accuracy in documentation and improving overall operational efficiency.
• Ensuring retail shipments meet SLAs and delivery windows align with delivery windows (EDD) and customer requirements by utilizing the C3 Reservations system to optimize dock appointments and minimizing carrier detentions.
• I handle transportation and carrier management by scheduling pickups and deliveries with local, regional, and national carriers via relying on TMS/Winscp/Roadnet/SAP/ERP .
• I maintain strict retail compliance by ensuring all shipments adhere to each retailer’s specific routing, labeling, packaging, and documentation requirements, including Walmart, Sobeys, Costco, Shoppers Drug Mart, Loblaws and many more—while managing EDI processes such as ASN transmission and ensuring accuracy in BOLs and packing slips.
• I proactively identify cost-saving opportunities in transportation, packaging, and warehousing. Additionally, I have expertise working with Canada’s leading rail carriers (CP, CN, NFI) for tracking, billing, dispatching, and ordering supplies.
• I stay on top of every load from dispatch to delivery, providing real-time updates and ensuring customers are always informed via email and calls. By leveraging TC codes by oprating Apian Cloud and TC green screen or web version of Nulogx.
• I possess excellent skills in Microsoft Excel and am well-versed in managing spreadsheet data daily. I consistently utilize advanced Excel functions such as VLOOKUP, pivot tables, and data analysis tools to ensure accurate reporting, streamline processes, and track key logistics metrics
• Quick in resolving logistics issues, such as delayed shipments, inventory discrepancies, or returns to build Customer satisfaction

Monitored premises to ensure safety and security, conducting regular patrols and responding to incidents. Managed access control, assisted visitors, provided customer service, and documented activities through detailed reports. Trained in emergency response and fire alarm procedures.