Shiheem Clarke
Whitby,ON
Summary
Results-driven B2B sales professional with experience in identifying and developing new business opportunities. Skilled in consultative selling, relationship building, and negotiation to achieve sales goals and exceed revenue targets. Proven ability to cultivate and manage client relationships, delivering customized solutions that meet their unique needs. Adept at market research, strategic planning, and cross-functional collaboration to drive growth and profitability. A high-energy, self-motivated team player with a strong work ethic and a passion for exceeding expectations.
Overview
7
7
years of professional experience
Work History
Sales Development Representative
Stormboard
08.2021 - 08.2023
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Initiated outbound calls and emails to connect with senior executives and built relationships
- Conducted 70-80 Outbound calls per day, surpassing expectations of 50 calls per day.
- Consistently met or exceeded Quota for booked meetings monthly
- Generated 25 opportunities per month
- Lead my sales team in amount of meetings booked in consecutive quarters
- Successfully identified and pursued new business opportunities resulting in 15% increase in sales
- Leverage tools such as Zoominfo, Hubpsot, and LinkedIn to identify and penetrate new account for Account Executive
- Experience using CRM like Salesforce
- Developed and maintained positive relationships with key decision-makers and influencers.
Sales Representative
Telus
07.2020 - 09.2021
- Identifies what needs to be done and completes tasks on behalf of or in cooperation with with other team members.
- Engaged with customers to effectively build rapport and lasting relationships.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Contributed to team success by completing jobs quickly and accurately
- Set up new accounts, established customer credit, and set up payment methods.
- Trained and mentored new sales representatives
Assistant Manager
Lids
01.2017 - 05.2021
- Achieved recognition for contribution to store success by optimizing sales.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Education
Bachelor of Arts - Business Communication
Brock University
St.Catharines, ON06.2019
Skills
- Team Player Who Can also work independently
- Consultative Sales Techniques
- Lead Generation
- Team Oriented personality
- Trained on multiple CRMs, lead generation, sales automation, and productivity tools
- Rapport Building and listening
- Cold Calling
- Sales Forecasting
- Sales Team Collaboration
- Client Needs Assessment
Volunteer Experience
Kollar Clothing , Toronto, ON
Fashion Coordinator
- Help Dress Models
- Assisted in Coordinating the event
- Steamed Clothes
- Photographed Models
Timeline
Sales Development Representative
Stormboard
08.2021 - 08.2023
Sales Representative
Telus
07.2020 - 09.2021
Assistant Manager
Lids
01.2017 - 05.2021
Bachelor of Arts - Business Communication
Brock University
Similar Profiles
Ryan JurasekRyan Jurasek
Sales Development Representative at StormboardSales Development Representative at Stormboard
Aiden AlliAiden Alli
Medical Case Coordinator at Global Excel ManagementMedical Case Coordinator at Global Excel Management
Arsany HasaballahArsany Hasaballah
Conflict Resolution Officer at Commission for Complaints for Telecom-televisionConflict Resolution Officer at Commission for Complaints for Telecom-television