SHIHAO XUE
Richmond,BC
Summary
Reliable Warehouse Supervisor with 2 years of shipping and receiving experience. One year of experience managing e-commerce and logistics transportation interfaces, excelling in a high-volume team environment and participating in helping to achieve team goals.
Overview
5
5
years of professional experience
Work History
Warehouse Manager
SHANGHAI EXPRESS INC.
Richmond , British Columbia
02.2024 - Current
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Analyzed data from production reports to identify trends or opportunities for improvement.
- Collaborated closely with logistics teams to ensure smooth flow of shipments across international borders.
- Drafted policies related to storage space utilization and distribution operations.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Resolved customer complaints related to product quality or delivery issues.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Co-Manager
Xiongbuy logistic inc.
Winnipeg , Manitoba
02.2023 - 02.2024
- Conducted weekly team meetings to discuss goals and objectives.
- Provided feedback on employee performance and implemented corrective measures as needed.
- Responsible for training and supervising staff, delegating tasks, and resolving customer complaints.
- Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.
- Resolved customer disputes in a professional manner while maintaining high levels of customer satisfaction.
- Coordinated promotional events that increased brand awareness within the community.
Warehouse Supervisor
SHANGHAI EXPRESS INC.
Richmond , British Columbia
09.2022 - 01.2023
- Ensured appropriate staffing levels to meet production demands.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Enforced company policies related to employee conduct in the workplace.
- Developed and implemented safety policies and procedures for the warehouse team.
- Coordinated with other departments to ensure smooth flow of materials.
- Resolved customer inquiries regarding order status or delivery issues promptly.
WAREHOUSE KEEPER
SHANGHAI EXPRESS INC.
Richmond , BC
06.2021 - 08.2022
- Responsible for receiving and sending goods in warehouse, responsible for packing, proficient in office software, etc.
COMMIS COOK
Hot pot Master
Burnaby , BC
11.2019 - 06.2020
- Working as a kitchen helper in Hotpot restaurant, responsible for cutting, cooking and frying
- I also worked as a waiter, taking orders and serving customers.
Education
General Study Diploma -
Kwantlen Polytechnic University
Langley, BC12.2020
Skills
- Workforce Management
- Cost Reduction
- Production Planning
- Budget Management
- Staff Management
- Workflow Coordination
Timeline
Warehouse Manager
SHANGHAI EXPRESS INC.
02.2024 - Current
Co-Manager
Xiongbuy logistic inc.
02.2023 - 02.2024
Warehouse Supervisor
SHANGHAI EXPRESS INC.
09.2022 - 01.2023
WAREHOUSE KEEPER
SHANGHAI EXPRESS INC.
06.2021 - 08.2022
COMMIS COOK
Hot pot Master
11.2019 - 06.2020
General Study Diploma -
Kwantlen Polytechnic University
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