Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Languages
Timeline
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Shifali Thakur

Penticton,BC

Summary

Looking for Full-time job employment. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Manager

Big Box Outlet store
08.2022 - Current
  • Developing store strategies to raise customers' pool, expand store traffic and optimize profitability
  • Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
  • Ensuring high levels of customers satisfaction through excellent service.

Assistant Store Manager

Gables Liquor Store
04.2021 - Current
  • Register, float count, managing till
  • Maintain stock levels
  • Update new promos and prices
  • Supervise staff, make schedules
  • Restock and order inventory.

Sales Professional

Michael Hill Jewelers
11.2021 - 08.2022
  • Float in & out, managing cash
  • Upsell matching jewelry
  • Sell company's credit cards and other applications
  • Set up displays and signage securely
  • Ensure customer satisfaction.

Server/ housekeeper/ Kitchen helper

Sun Village Retirement Residence
08.2021 - 11.2021
  • Serving food
  • Room service
  • Cleaning
  • Helping in the kitchen.

Crew Member

McDonald's
09.2019 - 03.2021
  • Ensure customer satisfaction
  • Processing payments and building healthy customer relationships
  • Keeping all surfaces clean and sanitary
  • Managing Delivery and mobile orders
  • Preparing food and drinks.

Education

Child Growth and Development (Certified ECEA) -

October 2023 - Jan 2024

Diploma in Business Management -

College of New Caledonia, Prince George, BC

Completed senior secondary education -

S. D. Senior Girls Secondary School, Hoshiarpur

Completed matriculation -

Morning Glory Public High school, Hoshiarpur, India

Skills

  • Skilled at evaluating options and generating solutions, easily understanding and solving technical problems
  • Maintaining safe environment
  • Culturally, optimistic, and punctual, with demonstrated leadership abilities
  • Quick learner
  • Mathematical ability
  • Reliable individual
  • Recruiting and Hiring
  • Bank and Safe Deposits
  • Payroll Management
  • Project Management
  • Customer Relations
  • Performance Improvement
  • Maximizing profitability
  • Goals and performance

Certification

  • ECEA license
  • Certified Project based training in Computer Language (C language)
  • Certified course in Data Entry Operator
  • Successfully completed the Serve It Right certification

References

Richard Poitras, Teacher Bach of Education Degree, 126 Braelyn Cres, Penticton, BC, V2A6V3, 2504627889

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Store Manager

Big Box Outlet store
08.2022 - Current

Sales Professional

Michael Hill Jewelers
11.2021 - 08.2022

Server/ housekeeper/ Kitchen helper

Sun Village Retirement Residence
08.2021 - 11.2021

Assistant Store Manager

Gables Liquor Store
04.2021 - Current

Crew Member

McDonald's
09.2019 - 03.2021

Child Growth and Development (Certified ECEA) -

October 2023 - Jan 2024

Diploma in Business Management -

College of New Caledonia, Prince George, BC

Completed senior secondary education -

S. D. Senior Girls Secondary School, Hoshiarpur

Completed matriculation -

Morning Glory Public High school, Hoshiarpur, India
Shifali Thakur