Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shifali Thakur

Prince George,BC

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Operation Supervisor

Intelcom
09.2023 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
  • Accomplish operations and organization mission by completing related results as needed
  • Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.

Assistant Supervisor

Sephora
07.2022 - 07.2023
  • Improved team productivity by implementing efficient workflow processes and providing constructive feedback.
  • Streamlined communication between departments for enhanced collaboration and improved overall results.
  • Assisted in the development of training materials to ensure a consistent learning experience for new hires.
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Tracked progress toward departmental goals, adjusting strategies as needed to maximize efficiency.
  • Implemented cost-saving measures that reduced overhead expenses without compromising quality or performance standards.

Office Administrator

Nirgun Overseas
03.2021 - 05.2022
  • Interacted with customers via phone, email, or in person to provide information
  • Managing office supplies stock and placing orders
  • Coordinated communication, financial processing, registration, record keeping, and other administrative functions
  • Applied advanced administrative and analytical skills in overseeing day to day operational activities
  • Maintained electronic and paper filling systems for easy retrieval of information
  • Maintain and update company database.
  • Streamlined office processes by implementing efficient organizational systems and digital tools.

Education

MASTER'S - BUSINESS ADMINISTRATION IN HUMAN RESOURCE MANAGEMENT

University Canada West
Vancouver, BC
04.2022

BBA - Business

Panjab University
Chandigarh, Punjab
06.2021

Skills

  • Positive Communication Skills
  • Staff Supervision
  • Time and Project management skills
  • Budget Administration
  • Operations Management
  • Microsoft Office
  • Data Accuracy
  • Schedule Coordination
  • Recruitment and Selection
  • Decision making
  • Critical Thinking
  • Problem Solving
  • Leadership
  • Accounting and Bookkeeping
  • Customer Service
  • Knowledge of HR software

Certification

  • Scrum Foundation Professional Certificate
  • Project Libre Certificate


Languages

English
Full Professional

Timeline

Operation Supervisor

Intelcom
09.2023 - Current

Assistant Supervisor

Sephora
07.2022 - 07.2023

Office Administrator

Nirgun Overseas
03.2021 - 05.2022

MASTER'S - BUSINESS ADMINISTRATION IN HUMAN RESOURCE MANAGEMENT

University Canada West

BBA - Business

Panjab University

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Shifali Thakur