Shifah Kakande
Edmonton,AB
Summary
Adept at elevating guest experiences through exceptional housekeeping and customer service, my tenure at Sena Homes showcases a proven track record in improving cleanliness ratings and streamlining operations. Leveraging teamwork and advanced cleaning techniques, I significantly enhanced facility sanitation, demonstrating flexibility and problem-solving skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Housekeeper
Sena Homes
11.2023 - 05.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
House
Rosemary House
07.2019 - 09.2023
- Improved family''s quality of life by managing household chores efficiently.
- Executed laundry services efficiently, keeping clothing fresh and well-maintained for all residents.
- Provided childcare support, nurturing children''s growth and development through engaging activities.
- Performed maintenance tasks as needed, preserving the condition and functionality of the home.
- Overseen pet care responsibilities including feeding, grooming, walking pets regularly.
- Assisted in daily household operations, ensuring smooth functioning of various tasks.
- Completed housekeeping duties to maintain a consistently clean and welcoming home environment.
- Enhanced customer satisfaction by maintaining a clean and organized living environment for residents.
Education
Diploma - Diploma in Conselling And Guidance
Buganda College
Uganda, Kampala04.2017
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Bathroom cleaning
- Flexibility
- Communication
- Problem solving
- Mopping and sweeping
- Kitchen Cleaning
- Chemical Handling
- Laundry Management
Languages
English
Certification
- Standard First Aid/CPR
- Child First Aid
- Whim is
- CSTS
- Safety Food
- Loss prevention
Timeline
Housekeeper
Sena Homes
11.2023 - 05.2024
House
Rosemary House
07.2019 - 09.2023
Diploma - Diploma in Conselling And Guidance
Buganda College
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