Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Shifa Ratnani

Calgary

Summary

Motivated Individual with passion in intersection of business analytics and information technology. Skilled at completing detailed statistical analysis, monitoring market trends, and preparing professional presentations. Equally adept at social tasks such as customer interactions and presentations, as well as independent tasks such as analyzing data, managing files, and writing reports. A contributive person with focus on work and dedication to meeting and exceeding all goals.

Overview

4
4
years of professional experience

Work History

Sales Associate

Virgin Plus Mobile
2023.06 - Current
  • Demonstrated deep expertise in mobile technologies, employing consultative approach resolving inquiries with a personal 99% success rate
  • Collaborated effectively, while optimizing processes and sharing expertise which led to a notable increase in sales
  • Adapted quickly to multiple systems, while maintaining effective communication with superiors for operations and reporting

Sales Associate

The Home Depot
2022.06 - Current
  • Met merchandise processing standards and maintained organized and accessible work area
  • Engaged customers in friendly, professional dialogue to determine needs
  • Proactively cross-trained across multiple departments, demonstrating flexibility and a commitment to offering support wherever needed.

Project Management Intern

DiReev Clothing
2021.05 - 2021.10
  • Contributed to the company’s expansion from 1 to 3 stores by conducting in-depth market research to identify growth opportunities and consumer trends. Managed site selection, renovation coordination, and launch strategies, ensuring a smooth and efficient expansion process.
  • Developed and executed marketing strategies to drive traffic to new stores, including social media campaigns and in-store promotions, while managing administrative tasks to ensure operational efficiency
  • Coordinated with couturiers, vendors, and suppliers to optimize customer deliveries and maintained detailed records for B2B transactions to ensure organizational efficiency

President of Coding Club

Aga Khan Academy
2020.08 - 2020.11
  • Planned events for weekly learning sessions for 100+ student body regarding the basics of multiple coding languages such as HTML and CSS, JavaScript, and Python, while leading a group of 10+ members
  • Took initiatives to self-learn languages and programs such as JavaScript, Web builder tools and Scratch Jr to cater to diverse skill levels and provide varied opportunities to my club

Education

BBA - International Business Strategy

University of Calgary
05.2025

Skills

  • Microsoft Office
  • Power BI & Microsoft Access
  • Web Development: SQL, HTML & CSS
  • Adaptability and dependability
  • Critical and creative thinking
  • Time management with attention to detail

Volunteer Experience

Shiksha (Education) First Program (August 2018 - August 2019)

  • Collaborated with my team to provide crucial educational, hygiene, and health resources to underprivileged schools. Led a team of 6 in overseeing groups of over 30 students, managing resource distribution, and cultivating meaningful relationships. Enhanced engagement and participation by effectively guiding both educators and students.

Community Volunteer - The Ismaili Center (2016 - Current)

  • June 2018 - June 2019: Served as team lead for a group of 150 volunteers aged 10 to 15, organizing local volunteer activities, including food service and fundraising programs in collaboration with the Aga Khan Development Network to support those in need.
  • May 2020 - July 2020: Completed an internship with the Aga Khan Foundation, contributing to COVID-19 awareness campaigns through creative and organizational tasks such as designing posters, video editing, and outreach efforts to ensure public safety.
  • 2020 - Current: Engaged in various volunteer roles, focusing on both customer service and organizational responsibilities for community events.

Timeline

Sales Associate

Virgin Plus Mobile
2023.06 - Current

Sales Associate

The Home Depot
2022.06 - Current

Project Management Intern

DiReev Clothing
2021.05 - 2021.10

President of Coding Club

Aga Khan Academy
2020.08 - 2020.11

BBA - International Business Strategy

University of Calgary
Shifa Ratnani