Shienav Charles-Ayede
Calgary,Alberta
Summary
I am a friendly, diligent, hardworking, and outgoing person seeking a job that requires providing excellent customer service to clients. I have work experience in this area and I am looking to advance my career and gain new experience among team members and clients.
Overview
2
2
years of professional experience
Work History
Cashier/Apprentice
MK Barbers
01.2024 - 07.2024
- Performed full range of barber services including fades, tapers, trims, and shaves
- Maintained a safe and sanitary work environment
- Developed a reputation for excellent customer service including advice on hair care and styling techniques
Sales Associate
Ruff N Tumble
01.2023 - 07.2023
- Answered customers questions and addressed problems and complaints in person and via phone
- Followed up with clients after installation to ensure quality service and customer satisfaction
- Informed management of special sales and service issues
- Promoted memorable shopping experience resulting in increased customer retention and loyalty
Customer Care
Mr Biggs
10.2022 - 12.2022
- Managed inbound calls, and customer service inquiries
- Handled customer complaint, provided appropriate solutions and alternatives within the time limits
Education
Bachelor Of Computer Science - Computer Science
Mount Royal University
Calgary, NoneHigh School - General Science
Baptist High School
Abuja08.2022
Skills
- Time management
- Communication skills
- Restaurant experience
- Customer service
- Leadership
- Computer literacy
- Work ethic and integrity
- Customer assistance
- Patience and empathy
- Team collaboration
- Cleaning and sanitizing
- Reliability and punctuality
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Conflict resolution
- Attention to detail
- Order packaging
- Sales expertise
Languages
English
Full Professional
Timeline
Cashier/Apprentice
MK Barbers
01.2024 - 07.2024
Sales Associate
Ruff N Tumble
01.2023 - 07.2023
Customer Care
Mr Biggs
10.2022 - 12.2022
High School - General Science
Baptist High School
Bachelor Of Computer Science - Computer Science
Mount Royal University
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