Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Certification
Interests
Timeline
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Shiena Bundoc

Summary

Detail-oriented Accounting Bookkeeper with 4 years of experience in full-cycle bookkeeping for Canadian businesses. Expertise in managing accounts payable and receivable, conducting bank reconciliations, and processing payroll while ensuring compliance with Canadian tax regulations. Proficient in QuickBooks, Sage 50, and Microsoft LS, with a strong ability to produce accurate financial reports and assist in audit preparations. Demonstrates exceptional organizational skills and a commitment to accuracy and confidentiality in all financial operations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Accounting Bookkeeper

MVR Cash & Carry
08.2021 - Current
  • Process and generate accounting reports using Sage 50, SMS, and SMS Pro system.
  • Posting journal entries, reconciling bank accounts, generating cash flow, maintaining general ledgers and trial balances.
  • Assist accountant in preparing and computation of various accounting reports such as Tobacco Tax, WSIB, GST and other government documents.
  • Compute and prepare cheques and EFT payments for suppliers, payroll, utilities, and other bills.
  • Generate and send invoices to customers based on established processes
  • Respond to customers and supplier’s inquiries, keep positive customer relations, and address issues
  • Perform related accounting bookkeeping duties as required by the management.

Accounts Payable

Accountivity Inc.
05.2021 - 08.2021
  • Supported clients by processing invoices and documents with consistent on-time delivery.
  • Compute and prepare cheques and EFT payments for suppliers, payroll, utilities, and other bills.

Advisor 1 Technical Support

Concentrix Service Corporation
03.2017 - 11.2019
  • Assist external users of the client’s technical products or services; identify, investigate, research, and provide resolution to user questions and problems.
  • Troubleshoot basic and routine customer issues that are technical in nature, including hardware, software, networking or other designated client products. Follow an appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed.
  • Solve problems that are generally unstructured and require extensive use of conceptual thinking skills.
  • Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’).
  • Greet customers in courteous, friendly, and professional manner using agreed upon procedures.
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
  • Clarify customer requirements, probe for understanding
  • Prepare complete and accurate work including appropriately notating accounts are required.
  • Participate in activities designed to improve customer satisfaction and business performance.

Accounting Assistant I

P.A Properties and Development Corp.
09.2015 - 03.2017
  • Post Journal entries, calculate, and prepare cheques for payroll
  • Performed disbursement audits and duplicate checking to ensure 100% accuracy and the timeliness of payments
  • Prepared monthly and year-end financial reports using SAP software to reconcile and analyze goods receipts and invoices (GR/IR)
  • Handled high-volume invoice processing for critical vendors and suppliers
  • Expedited payments by verifying accuracy and currency of vendor information resulted to zero late fees and escalations
  • Worked harmoniously with different department units, such as procurement, system process experts, and stakeholders that increased efficiency in issue resolution

Accounting Assistant

WS and Landin Inc.
08.2014 - 01.2015
  • Prepared monthly and year-end closing statements, financial documents, and invoices
  • Collaborated with billing and account management departments to implement corporate collection policies in accordance with cross-functional objectives
  • Assist Accounting supervisor on submitting BIR tax remittance forms and other government documents
  • Perform any related bookkeeping services

Representative

Teleperformance
12.2013 - 08.2014
  • Calling customer to help resolved their technical phone issue
  • Create service ticket and escalation if the customer requested
  • Service check-up
  • Explain data plan and answer any questions related to billing
  • Upsell new cellular data products to customer

Sales Associate

Security Bank Corporation
06.2013 - 12.2013
  • Finding new clients and getting appointments
  • Explaining bank products that best suits their business needs
  • Helping customers with queries and problems
  • Achieved 3% increase on monthly sales quota

Education

Diploma - Business Accounting

Centennial College
Scarborough, ON
04.2021

Bachelor’s degree - accountancy

San Pedro College of Business Administration
04.2013

Skills

  • Software Proficiency in Sage300, QuickBooks and SAP, Microsoft LS, Word, Excel, PowerPoint, Access, and Outlook
  • Knowledge of SAP or other ERP systems
  • Ability to work both independently and within a team setting
  • Personal Suitability: Accurate, Team player, client focus, Dependability, Reliability, Organized

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 2 staff members.
  • Resolved product issue through consumer testing.

LANGUAGES

English
Native or Bilingual
Tagalog
Native or Bilingual
Korean
Elementary

Certification

Microsoft Office Specialist - expert in using MS Word, MS Excel, MS Powerpoint, MS Database


Currently on training for MS LS ERP

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Getting involved in local advocacy groups to promote positive change in the community
  • Backpacking and Hiking
  • Volunteering at local animal shelters and rescue organizations

Timeline

Accounting Bookkeeper

MVR Cash & Carry
08.2021 - Current

Accounts Payable

Accountivity Inc.
05.2021 - 08.2021

Advisor 1 Technical Support

Concentrix Service Corporation
03.2017 - 11.2019

Accounting Assistant I

P.A Properties and Development Corp.
09.2015 - 03.2017

Accounting Assistant

WS and Landin Inc.
08.2014 - 01.2015

Representative

Teleperformance
12.2013 - 08.2014

Sales Associate

Security Bank Corporation
06.2013 - 12.2013

Bachelor’s degree - accountancy

San Pedro College of Business Administration

Diploma - Business Accounting

Centennial College

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Shiena Bundoc