Shiela Ceneta
Barrie,ON
Summary
Adept at fostering strong customer relationships and delivering compassionate care, I leveraged my communication and dietary advice skills at Bicol Regional Training and Teaching Hospital to enhance patient well-being. My tenure as a Business Owner at Phantazy Spring Resort and Hotel underscored my commitment to safety and service excellence, driving significant improvements in customer satisfaction and compliance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Business Owner
Phantazy Spring Resort and Hotel
03.2023 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Ensuring the business is compliant with food safety laws.
- Provide a safe working environment with equipment in tools that are in good condition and easy to clean and sanitize.
- Ensuring the safety and quality of the food we serve to guests.
- Assist cooks to clean and prepare uncooked foods and follow basic instruction in preparing food like breakfast items and other food orders of the customers.
Nurse
Bicol Regional Training and Teaching Hospital
06.2006 - 06.2024
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Teach patient how to optimally manage chronic illness with healthy food choices.
- Educate the patient and family members on the importance of eating a balance meal.
- Assess indicators like weight and appetite and modify diets based on abilities.
- Ensuring that the nutrition and hydration needs of patients are met.
- Provide current diet information and responding to questions and concerns.
Education
Master of Arts - Nursing
03.2009
Bachelor of Science - Nursing
03.1999
Skills
- Customer Service
- Customer Relations
- Compassion
- Discipline
- Communication skills
- Dietary advice
- Cleaning experience
Languages
English
Full Professional
Certification
Food Safety Certification Program
Certificate # 88772285
Date Issue: Aug 21,2024
Expiry date: Aug 29,2029
Timeline
Business Owner - Phantazy Spring Resort and Hotel
03.2023 - Current
Nurse - Bicol Regional Training and Teaching Hospital
06.2006 - 06.2024
Camarines Sur Polytechnic Colleges - Master of Arts, Nursing
Bicol University Tabaco Campus - Bachelor of Science, Nursing
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