Shideh Samandari
Toronto,OH
Summary
Talented kitchen leader offer over 10 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Highly proactive manager with 2 years of experience in team leadership food industry. Background includes sales, management and customer service in fast-paced settings.
Overview
16
16
years of professional experience
Work History
Restaurant Manager
San Francisco foods
06.2020 - 06.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Led and directed team members on effective methods, operations and procedures.
Admin Assistant
Acces Employment
03.2019 - 02.2020
- Performed routine clerical tasks by scanning, filing and copying documents.
- Composed, edited and prepared correspondence and other department documents.
- Arranged conference rooms and facilities to prepare for meetings.
- Maintained [Type] office equipment and placed orders for materials in short supply to manage office supply inventory.
- Operated [Type] and [Type] equipment to format visual presentations for speeches and meetings.
Server
Steak pit
Toronto, ON
09.2005 - 09.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Certificate - Better Food
Dixon Hall/George Brown
11.2022
Skills
- Supply Ordering and Management
- Investigating Complaints
- Portion Control
- Service Training
- Money Handling
- Worker Training
- Health Code Compliance
- Food and Beverage Service
- Transaction Monitoring
Timeline
Restaurant Manager
San Francisco foods
06.2020 - 06.2022
Admin Assistant
Acces Employment
03.2019 - 02.2020
Server
Steak pit
09.2005 - 09.2018
Certificate - Better Food
Dixon Hall/George Brown
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