Summary
Work History
Education
Skills
Languages
Timeline
Generic

Shibir Ahmed

Pickering,ON

Summary

Accomplished Shift Supervisor at Wendy's, adept in staff management and cash handling expertise, significantly enhancing operational efficiency and customer satisfaction. Expert in employee training and workplace safety, consistently exceeding service and quality standards. Proven track record in staff development and inventory control, driving team motivation and performance.

Work History

Shift Supervisor

Wendy's
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Education

Higher Secondary Certificate - Arts

Sreemangol Government College
Sylhet Bangladesh
04.2010

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Training and mentoring
  • Cash handling expertise
  • Staff Motivation
  • Staff Development
  • Inventory control and record keeping
  • Safety understanding

Languages

English
Professional Working
Bengali
Full Professional
Hindi
Professional Working

Timeline

Shift Supervisor

Wendy's

Higher Secondary Certificate - Arts

Sreemangol Government College
Shibir Ahmed