Shianne Rowe
Edmonton
Overview
8
8
years of professional experience
1
1
Certification
Work History
Summer Day Camp Assistant
City of Edmonton
07.2017 - 08.2018
- Supported campers in building essential life skills through hands-on learning opportunities during various activities.
- Collaborated with fellow camp staff to ensure smooth operation of day-to-day activities and special events.
- Facilitated group games that encouraged teamwork, cooperation, and friendly competition among campers.
Activities Assistant
Jubilee Seniors Home
07.2017 - 08.2017
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Engaged residents through events, small groups, and personal attention.
Snowboard Instructor Assistant
Rabbit Hill Snow Resort
11.2017 - 02.2018
- Evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills and confidence on the slopes.
- Created customized training programs for intermediate-level riders focused on honing specific techniques relevant to their goals.
- Enhanced student performance by developing and implementing engaging snowboarding lessons tailored to individual skill levels.
- Boosted customer satisfaction by providing personalized guidance and fun learning activities throughout the snowboarding sessions.
Dishwasher
Remedy Cafe
07.2018 - 08.2019
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Engaged with customers to ensure they enjoyed their stay
Shift Supervisor
STARBUCKS COFFEE COMPANY
11.2019 - Current
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Education
High School Diploma -
McNally Highschool
Edmonton, AB06-2020
Certification
- CPR/AED Certification
Timeline
Shift Supervisor
STARBUCKS COFFEE COMPANY
11.2019 - Current
Dishwasher
Remedy Cafe
07.2018 - 08.2019
Snowboard Instructor Assistant
Rabbit Hill Snow Resort
11.2017 - 02.2018
Summer Day Camp Assistant
City of Edmonton
07.2017 - 08.2018
Activities Assistant
Jubilee Seniors Home
07.2017 - 08.2017
High School Diploma -
McNally Highschool
Similar Profiles
Rodolfo TayemRodolfo Tayem
Engineering Technologist, Regulated Road Use at City of EdmontonEngineering Technologist, Regulated Road Use at City of Edmonton
Donna SmithDonna Smith
Gardener at City of EdmontonGardener at City of Edmonton
Sadiyo IbrahimSadiyo Ibrahim
LRT Cleaner at City of EdmontonLRT Cleaner at City of Edmonton
April HopkinsApril Hopkins
Recreation Technician at City of EdmontonRecreation Technician at City of Edmonton
Karwan PalaniKarwan Palani
Assistant Meat Department Manager at Overwaitea Food GroupAssistant Meat Department Manager at Overwaitea Food Group